REQUIREMENTS:
Grade 12 certificate; Computer literacy and typing skills
0-2 years' experience in, and knowledge of, emergency services, emergency communication and/ or disaster management; GIS / Geography knowledge and experience preferable;
Knowledge of RIMS (Road Incident Management System) essential, with preference for completion of RIMS one-day or formal training certificate and / or hazmat awareness certificate
KEY PERFORMANCE AREAS:
Taking of emergency and nonemergency calls and determining the nature of the emergency within required time limits; Activation of appropriate services and resources to the incident address;
Monitoring the progress of services activated, as needed, and providing the necessary support as required; Capturing and updating of incidents in an electronic format in real-time;
Daily testing of equipment, including of the radio network; Updating of incident status and reporting back, where necessary; Monitoring and dissemination of early warnings.