Description:
The Entertainment Manager will serve as a key point of contact for guests, corporate clients, and VIPs before, during, and after events at the hotel. He/She must be fully conversant with all event facilities, services, and operational capabilities within the hotel, as well as knowledgeable about local suppliers and the surrounding area.
The Entertainment Manager is responsible for coordinating, planning, and executing seamless events, ensuring exceptional service, flawless logistics, and memorable experiences for all clients. This includes managing timelines, budgets, suppliers, décor, catering requirements, and onÃÂâÃÂÃÂÃÂÃÂsite coordination.
A successful candidate will be professional, organised, creative, wellÃÂâÃÂÃÂÃÂÃÂpresented, and able to deliver exceptional personalized service while representing The Capital brand standard at all times.
Minimum Requirements:
Matric
2 - 3 Years Event Planning / Event Coordination experience (hotel experience advantageous)
Strong understanding of event operations, logistics, and supplier coordination
Knowledge of décor, catering, and event design principles
HandsÃÂâÃÂÃÂÃÂÃÂon problemÃÂâÃÂÃÂÃÂÃÂsolving approach and ability to remain calm under pressure
Ability to work independently as well as part of a team
Honest and trustworthy beyond approach
Excellent attention to detail
Presentable, articulate, and confident in client interactions
Ability to delegate effectively and manage multiple stakeholders
Good administrative skills with accuracy in paperwork and reporting
Experience working with event management software or systems (advantageous)
Fully proficient in English (additional languages beneficial but not mandatory)
Strong leadership qualities
Proficient computer skills — emails, Word, Excel, etc.
Valid driver's license
Knowledge of basic hotel operations (front office, housekeeping, and F&B) would be advantageous
Exceptional guest service etiquette and communication skills