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Estate / Township Manager - North at African Industries Group (AIG)
African Industries Group (AIG)
October 14, 2026
Full-time
On-site
Job Summary
African Industries Group (AIG) is seeking an experienced, proactive, and result-oriented Estate / Township Manager to oversee the day-to-day operations, maintenance, safety, and service delivery of its residential township.
The successful candidate will be responsible for ensuring a safe, clean, comfortable, and well-maintained living environment for employees and their families while maintaining operational efficiency, cost control, and compliance with company policies.
Key Responsibilities
Oversee daily township operations, including residential buildings, roads, drainage, street lighting, recreational facilities, and common areas.
Manage preventive and corrective maintenance of buildings, electrical systems, plumbing, generators, water pumps, sewage systems, and other utilities.
Ensure the reliable supply of essential services, including electricity, water, waste disposal, and sanitation.
Supervise housekeeping, landscaping, gardening, pest control, and general environmental hygiene.
Coordinate with Security and HSE teams to maintain effective access control, emergency preparedness, and compliance with safety requirements.
Manage residential allocation, occupancy records, move-in/move-out inspections, and property handovers.
Serve as the primary point of contact for residents' complaints and ensure timely resolution of maintenance and service requests.
Coordinate contractors and service providers, monitor performance, and ensure compliance with agreed service standards.
Prepare and monitor operating budgets, maintenance expenditure, utility consumption, and cost-control initiatives.
Maintain accurate records of assets, maintenance activities, inspections, incidents, and statutory compliance.
Conduct regular inspections and recommend infrastructure improvements and long-term maintenance plans.
Prepare periodic reports on township operations, occupancy, utilities, maintenance, safety, and expenditure.
Liaise with Administration, HR, Security, HSE, Engineering, Procurement, and Finance to ensure efficient service delivery.
Requirements and Qualifications
Bachelor's Degree or diploma in Facilities Management, Engineering, Estate Management, Hospitality Management, or a related discipline.
8 - 10 years of relevant experience in estate management, township management, facilities management, or large residential complex operations.
Proven experience managing residential infrastructure, utilities, maintenance teams, contractors, and service providers.
Experience in budgeting, cost control, vendor management, and operational reporting.
Good knowledge of health, safety, environmental practices, and emergency management.
Strong leadership, organizational, communication, and problem-solving skills.
Ability to manage multiple operational priorities and resolve residents' concerns professionally.
High integrity, accountability, and a strong commitment to service quality.
Key Performance Expectations
Effective maintenance of township infrastructure and facilities.
Timely resolution of resident complaints and maintenance requests.
Reliable availability of essential utilities.
Effective budget management and cost optimization.
Compliance with safety, statutory, and company requirements.
Improved resident satisfaction and service delivery standards.
African Industries Group (AIG) is seeking an experienced, proactive, and result-oriented Estate / Township Manager to oversee the day-to-day operations, maintenance, safety, and service delivery of its residential township.
The successful candidate will be responsible for ensuring a safe, clean, comfortable, and well-maintained living environment for employees and their families while maintaining operational efficiency, cost control, and compliance with company policies.
Key Responsibilities
Oversee daily township operations, including residential buildings, roads, drainage, street lighting, recreational facilities, and common areas.
Manage preventive and corrective maintenance of buildings, electrical systems, plumbing, generators, water pumps, sewage systems, and other utilities.
Ensure the reliable supply of essential services, including electricity, water, waste disposal, and sanitation.
Supervise housekeeping, landscaping, gardening, pest control, and general environmental hygiene.
Coordinate with Security and HSE teams to maintain effective access control, emergency preparedness, and compliance with safety requirements.
Manage residential allocation, occupancy records, move-in/move-out inspections, and property handovers.
Serve as the primary point of contact for residents' complaints and ensure timely resolution of maintenance and service requests.
Coordinate contractors and service providers, monitor performance, and ensure compliance with agreed service standards.
Prepare and monitor operating budgets, maintenance expenditure, utility consumption, and cost-control initiatives.
Maintain accurate records of assets, maintenance activities, inspections, incidents, and statutory compliance.
Conduct regular inspections and recommend infrastructure improvements and long-term maintenance plans.
Prepare periodic reports on township operations, occupancy, utilities, maintenance, safety, and expenditure.
Liaise with Administration, HR, Security, HSE, Engineering, Procurement, and Finance to ensure efficient service delivery.
Requirements and Qualifications
Bachelor's Degree or diploma in Facilities Management, Engineering, Estate Management, Hospitality Management, or a related discipline.
8 - 10 years of relevant experience in estate management, township management, facilities management, or large residential complex operations.
Proven experience managing residential infrastructure, utilities, maintenance teams, contractors, and service providers.
Experience in budgeting, cost control, vendor management, and operational reporting.
Good knowledge of health, safety, environmental practices, and emergency management.
Strong leadership, organizational, communication, and problem-solving skills.
Ability to manage multiple operational priorities and resolve residents' concerns professionally.
High integrity, accountability, and a strong commitment to service quality.
Key Performance Expectations
Effective maintenance of township infrastructure and facilities.
Timely resolution of resident complaints and maintenance requests.
Reliable availability of essential utilities.
Effective budget management and cost optimization.
Compliance with safety, statutory, and company requirements.
Improved resident satisfaction and service delivery standards.