Role Objective
A hospitality organization in Nairobi is seeking a proactive and creative Events Assistant to support and enhance its events operations. This role is designed to contribute to high-quality event delivery, strengthen guest engagement, and support the growth of the events function.
Core Duties and Responsibilities
Help in planning, coordinating, and executing events from preparation through completion, ensuring logistical needs are met.
Provide on-site support during event setup, live execution, and breakdown according to company standards.
Collaborate with clients to understand event objectives, preferences, and basic budget considerations.
Liaise with vendors, suppliers, service providers, and subcontractors as needed.
Help prepare event documentation, including contracts, schedules, and checklists under supervision.
Support sourcing venues, décor, equipment, and services for private, corporate, virtual, and hybrid events.
Contribute to the development of simple event concepts, themes, and layouts based on client needs.
Assist with preparation of event programs, attendee materials, and promotional items.
Support event communication, including invitations, confirmations, and post-event follow-ups.
Help with marketing and promotional activities, including basic social media support.
Assist in tracking event expenses and maintaining simple budget records.
Support coordination of transport, accommodation, and logistics for staff, guests, and suppliers.
Help manage event timelines to ensure tasks are completed on schedule.
Assist in resolving on-the-day event issues and escalate challenges when required.
Participate in post-event reviews, feedback collection, and reporting.
Maintain organized records of event files, supplier contacts, and reports.
Contribute ideas to enhance event delivery and guest experience.
Perform any other duties as assigned to ensure smooth event operations
Job Specifications and Qualifications
Diploma in Hospitality, Tourism, Business Management, Communication, or a related field.
Minimum of two (2) years' experience in events, hospitality, customer service, or a related support role.
Basic knowledge of event planning and coordination.
Flexibility to work extended hours and travel when required.
Key Competencies
Creative mindset with an interest in event concepts and themes.
Strong time management and multitasking abilities.
Excellent organizational skills and attention to detail.
Good verbal and written communication with a friendly approach.
Ability to work efficiently in a fast-paced environment.
Customer service oriented with a positive, professional attitude.