Role Objective
Our client in the hospitality industry is seeking to recruit a dynamic and detail-oriented Events Operations Assistant to support the planning and delivery of events. The role focuses on ensuring smooth event execution, maintaining service excellence, and contributing to memorable client experiences.
Core Duties and Responsibilities
Support the planning and delivery of events from initial concept through to completion
Assist with event setup, coordination during execution, and post-event breakdown
Work closely with vendors, suppliers, and service providers to ensure timely delivery of services
Prepare and maintain event documentation such as schedules, briefs, contracts, and checklists
Engage with clients (under supervision) to capture event requirements and expectations
Assist in sourcing venues, décor, equipment, and other event resources
Contribute ideas towards event themes, concepts, and overall design
Support the preparation of event programs, guest materials, and branded items
Assist in managing event communications, including invitations and confirmations
Provide support in basic marketing efforts, including social media coordination
Track event-related expenses and maintain basic budget records
Coordinate logistics such as transport, accommodation, and guest arrangements where necessary
Monitor timelines to ensure tasks and milestones are achieved as planned
Assist in handling on-site challenges and escalate issues when necessary
Participate in post-event reviews, feedback collection, and reporting
Maintain organized records of event files and supplier information
Contribute ideas to enhance event quality and client satisfaction
Perform any other duties as assigned in support of event operations
Job Specifications and Qualifications
Diploma in Hospitality, Business Management, Tourism, Communication, or a related field
At least two (2) years of experience in events, hospitality, customer service, or a related support role
Basic knowledge of event planning and coordination processes
Flexibility to work varied hours and travel when required
Key Competencies
Creative and innovative approach to event planning and execution
Strong organizational and time management skills with the ability to multitask
High level of attention to detail
Excellent written and verbal communication skills
Strong interpersonal and teamwork abilities
Ability to perform effectively in fast-paced, high-pressure environments
Customer-focused with a positive and professional attitude