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Executive Assistant - Support Services South Africa Support Centre at Cotton On Group

Cotton On Group
October 3, 2026
Full-time
On-site
Job Description


Be Who You Are. Love What You Do.
We're an Aussie brand with our feet on the ground and our heart in our people.
Bringing you a brand new opportunity in our Support Services - South Africa Support Centre Team.


Benefits


Competitive base salary
Local and Global career growth - progress your career across our 7 Brands within the Group
50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
Wellness support 24/7 - mental health, relationships, family + more
Discounts for you and your family - medical, financial + more


Key Responsibilities

Country Management Support


Plan and organise travel both international and local for the Country Manager and their direct report (SLT) and manage the travel budgeted for the FY
Update and manage milestones on the Africa calendar (Country)
Manage team engagement activities, monthly/quarterly teas, SLT's birthdays, Cuppas, FY milestones and achievements
Manage the Countries expenses, including work credit cards spend & investigate any discrepancies
Plan & execute conferences including brand conferences, working on concepts, engagement packs, décor, set up, speakers, content and presentations


Scheduling and Coordination


Manage the Country Manager's schedule, including scheduling meetings, appointments, and travel arrangements.
Manage the calendar


Communication


Handle email, phone calls, and correspondence on behalf of the Country Manager.
Serve as a liaison between the Country Manager, SLT's/ direct reports, clients, and external partners.
Excellent communication, interpersonal and organizational skills


Administrative Support


Provide administrative support, including reports, and presentations.
Manage schedule, coordinate travel, prepare documents, and handle correspondence


Meeting Preparation


Prepare materials and agendas for meetings, and take minutes as needed.
Arrange meals or refreshments depending on the length of the meetings


Travel Arrangements



Coordinate travel arrangements both local and international, including booking flights, hotels, VISA's and rental cars.



Expense and Budget Management


Manage the Country Manager's and SLT's expenses, including tracking and reconciling expenses.


Facilitate Cross Brand Coordination and Project Execution


Ensure alignment between teams, track progress on key initiatives and eliminate bottlenecks to keep projects moving smoothly to meet deadlines.


Qualifications, Skills and Experience

Experience


2-5 years of experience as an executive assistant or in a similar role.
Industry Experience - Experience working in a similar industry or with a similar executive team.


Communication Skills



Excellent communication, interpersonal, and organizational skills.



Technical Skills


Proficiency in Microsoft Office, Google Suite, or other productivity tools like Youhub and RMS.
Advanced Technical Skills - Proficiency in specialized software or systems relevant to the role


Discretion and Confidentiality


Ability to maintain confidentiality and handle sensitive information with discretion.
Maintain strict confidentiality and exercises sound judgment in managing private, high-level matters


Problem-Solving


Strong problem-solving and analytical skills.
Leadership Skills - Experience leading or supporting teams or mentoring junior staff members.
Anticipate and resolve issues, ensuring smooth operations and minimizing disruptions


High Emotional Intelligence (EQ)


Deeply understands people, relationships business dynamics, allowing for effective communication, decision making and conflict resolution.
It's more than a job. It's about making a positive difference in everything we do.

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