Executive: Home Loans Channel at Nedbank

Job Purpose


To provide transformational leadership, guidance and direction by supporting the business in the delivery of end-to-end strategic objectives, in line with Nedbanks' Value Proposition.


Job Responsibilities


Achieve Business Unit goals by attracting, recruiting, appointing and retaining competent team members.
Manage performance of outlet staff by implementing performance agreements and ensuring a clear vision.
Provide regular performance feedback, including counselling, in disciplinary hearings and representing the bank at the CCMA. Ensure a high-performance culture and motivated outlet staff.
Mentor and coach outlet staff on identified performance gaps.
Create an environment of teamwork by encouraging staff participation in the decision-making processes.
Build capability of outlet staff by identifying current and future training and development needs.
Achieve sales growth.
Ensure increased profitability and that relevant business strategies/sales campaigns/marketing initiatives are managed within outlet.
Ensure outlet cost management and increase outlet profitability month-on-month.
Improve efficiency, quality of processes and increasing revenue.
Ensure business objectives are met and revenue increased.
Review the asset register for accurate reflections of all the assets in the outlet.
Ensure outlet Risk Observation Training Analysis (BROTA) objectives are met.
Manage the Living Disaster Recovery Planning System (LDRPS).
Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective cash management processes.
Improve service delivery by eliminating/reducing errors and allowing for appropriate corrective action to be taken (including progressive discipline).
Improve processes and systems contributing to improved client service delivery.
Monitor compliance of outlet staff to applicable operational and legislative requirements.
chieve business objectives, improvement year on year and outlet operational effectiveness.
Improve client service.
Ensure service standards are adhered to and that clients are retained.
Deliver business, client and relationship results and build collaborative relationships with stakeholders through interaction at area/community events.
Increase client acquisition, satisfied clients and revenue.
Create an environment of teamwork by encouraging participation in decision making processes.
Ensure an enhanced client experience aligned to the Nedbank brand.


Essential Qualifications - NQF Level


Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees


Preferred Qualification


Bachelor of Commerce: Financial Management


Minimum Experience Level


Minimum 8 - 10 years experience in Banking or Financial Services Industry, with at least 5 years experience in general management and managing teams


Technical / Professional Knowledge


Business administration and management
Communication Strategies
Governance, Risk and Controls
Nedbank systems
Nedbank vision and strategy
Negotiation techniques
Principles of project management
Relevant Nedbank product knowledge
Relevant regulatory knowledge
Nedbank culture


Behavioural Competencies


Aligning Performance for Success
Building Partnerships
Coaching
Communication
Guiding Team Success
Delegation and Empowerment


Closing Date: 28 January 2026