F&B Supervisor

KEY RESPONSIBILITIES Supervise dally restaurant and outlet operations. Ensure exceptional guest experiences and handle guest feedback professionally. Lead, train, coach, and motivate F&B team members Monitor service standards, outlet setup, cleanliness, and compliance with SOPs. Control costs, breakages, Inventory, and overtime while meeting budget targets. Manage reservations, seating arrangements, and outlet opening/closing procedures. Maintain health, safety, and bygiene standards. REQUIREMENTS Qualifications Diploma or Degree in Hospitality/Hotel Management or equivalent. HACCP, Train-the-Trainer or related certifications will be an added advantage. Experience Five (5) years F&B experience in 5-star hotel, with at least 2 years in a supervisory role within a luxury hospitality environment. Experience working with diverse and multicultural teams Skills Strong leadership and customer service skills. Knowledge of Micros POS systems. Basic financial and cost control knowledge. Good written & oral communication skills Proficiency in Microsoft Office