Facilities & Administration Manager at Mama Cass

Role Summary


The Facilities & Administration Manager is responsible for the planning, coordination, and administrative control of all facilities, corporate services, and statutory obligations.
The role ensures effective management of tenancy, bill payments, regulatory compliance, assets, and support services through structured planning, vendor coordination, and team oversight.
This is a planning and administrative role, not execution-focused.


Key Responsibilities
Administration & Corporate Affairs:


Manage all utility and statutory payments (electricity, water, government levies, etc.)
Liaise with regulatory bodies and ensure full compliance
Maintain and track all licenses, permits, and statutory records.


Tenancy Management:


Oversee landlord and agent relationships
Track lease terms, rent obligations, and tenancy compliance.


Facilities Planning & Asset Control:


Develop maintenance plans and preventive schedules
Maintain asset register and track repairs/replacements.


Vendor & Maintenance Oversight:


Manage vendors and service providers
Monitor maintenance activities and ensure timely delivery.


Supervision of Support Services:


Oversee cleaning, maintenance, security, and logistics teams
Ensure standards, schedules, and accountability.


Reporting & Cost Control:


Track facility costs, payments, and budgets
Provide regular reports on maintenance, compliance, and expenses.


Key KPIs


Timely bill payments (no service disruption)
Regulatory compliance status
Effective tenancy management
Preventive maintenance adherence
Vendor performance
Cost control vs budget.


Requirements


Degree in Business Administration, Estate Management, or related fields
3-5 years of experience in facilities/admin management
Strong coordination, compliance, and reporting skills.


Profile:


Highly organized and detail-oriented
Strong administrative and planning capability
Proactive and accountable
Effective in managing vendors and stakeholders.