Facilities Manager at Tsebo Solution

Tsebo Facilities Solutions is looking for a Facilities Manager to manage integrated Facilities Management services, including technical and soft services, to ensure safe, reliable, compliant and cost-effective operations. Responsible for SLA performance, maintenance, planned preventative maintenance (PPM), contractor management, budgets, SHEQ compliance, client relationships and continuous improvement initiatives.


Duties & Responsibilities
Integrated Facilities Management & Service Delivery


Manage daily technical and soft service delivery according to contract requirements.
Conduct regular site inspections.
Monitor service quality and operational performance.
Ensure timely resolution of defects and service failures.
Identify and implement improvement opportunities.


Technical Maintenance & Asset Management


Manage maintenance of building systems and infrastructure.
Ensure completion of planned, statutory and reactive maintenance.
Investigate recurring failures and technical risks.
Coordinate specialist contractors and technical support.
Support lifecycle planning and capital replacement initiatives.


PPM, Work Orders & Backlog Management


Maintain compliant PPM schedules.
Monitor overdue maintenance activities.
Manage work order prioritisation and SLA compliance.
Drive backlog reduction initiatives.
Analyse maintenance trends to improve reliability


Soft Services & Workplace Standards


Manage cleaning, hygiene, waste, landscaping and related services.
Monitor service standards and contract compliance.
Address service deficiencies and customer complaints.
Ensure sufficient resources and consumables are available.


Contractor & Supplier Management


Monitor contractor performance against agreed standards.
Ensure all required approvals and safety documentation are in place.
Review compliance and workmanship quality.
Manage corrective actions and non-conformance processes.
Escalate contractor performance issues when required.


Financial & Procurement Management


Manage site operational budgets.
Monitor expenditure, PO commitments and accruals.
Review quotations and procurement requests.
Validate completed work before invoice processing.
Deliver accurate budget forecasts and variance reporting.
Identify cost-saving opportunities.


SHEQ & Statutory Compliance


Ensure legal and contractual compliance.
Maintain statutory inspections and certifications.
Support contractor safety management processes.
Escalate hazards, incidents and compliance risks.
Support ISO management system requirements.


People Management


Allocate and monitor work assignments.
Manage team performance and productivity.
Address performance concerns in line with company procedures.
Identify training and development requirements.
Promote a strong safety and service culture.


Client & Stakeholder Management


Act as primary operational facilities contact.
Maintain strong stakeholder relationships. Attend and contribute to client meetings.
Resolve complaints and service escalations.
Provide regular service performance updates.


Reporting, Projects & Continuous Improvement


Prepare monthly operational and financial reports.
Maintain accurate FM system records.
Support delivery of minor projects.
Monitor building condition and lifecycle requirements.
Implement process and service improvements.


After-Hours Support


Respond to emergency facilities incidents.
Coordinate specialist support when required.
Ensure business continuity through effective incident management.


Skills and Competencies


Facilities Management operational expertise.
Planned Preventative Maintenance (PPM) management.
Work order and backlog management.
Contractor and supplier management.
Budgeting and cost control.
Procurement processes.
SLA and KPI management.
SHEQ legislation and compliance.
Understanding of: ISO 9001 ISO 14001 ISO 45001 ISO 55000
Strong reporting, analytical and problem-solving skills.
Customer relationship management.


Qualifications


Grade 12 / Matric.
Relevant tertiary qualification in Facilities Management, Engineering, Built Environment, Property Management or Business Management preferred.
Technical and/or soft-services qualification advantageous.
Valid driver's licence.


Experience


Minimum 5 years' Facilities Management or Property Management experience with management responsibility.
Proven experience managing both technical and soft services.


Practical experience with:


HVAC systems
Electrical systems
Plumbing systems
Fire and life-safety systems
Building Management Systems (BMS)
Standby power and generators
Lifts and escalators
Building fabric maintenance


Experience managing:


Cleaning services
Hygiene services
Waste management
Landscaping
Catering services
Service contractors and suppliers
Experience with CMMS/EAMS systems, planned maintenance, procurement, budgeting, SLA management and client reporting.


Deadline:17th September,2026