Overview:
The Internal Audit Field Officer will play a critical day-to-day role in ensuring that GiveDirectly is able to deliver cash transfers to recipients safely. The Field Officer will be part of the team that is responsible for preventing, detecting, mitigating, and investigating field-based risks for GiveDirectly.
The role will reward high-quality judgment on operational questions and challenges, a strong work ethic, effective communication skills, attention to detail, a strong sense of independence, and a strong commitment to GiveDirectly's mission and model. In essence, the Internal Audit Field Officer will be expected to audit the work of the enrolment team, whose core responsibility is surveying households and enrolling them in our programs.
Due to the sensitive nature of the work done by the internal audit team, we require all in-country internal audit staff to remain firewalled from the rest of the staff. This means operating discretely and independently, with interactions strictly limited to just the colleagues within the same team. The role holder will be expected to carry out day-to-day audit tasks with an absolute level of discretion, impartiality, neutrality, and independence.
Duty Station: Nyatike, Awendo, and Suna West sub-counties
Employment type: Three (3) Months Contract
Key Responsibilities
Recipient engagement (60%):
Conduct in-person household visits for all individuals selected for enrollment to check and determine their safety for enrollment, assess vulnerabilities, and flag any pre-enrollment risk indicators to the management for proactive resolution.
Directly engage with high-risk recipients to provide them with the necessary support so that they receive their transfers safely
Directly engage with recipients to identify any corrections or improvements in field processes that are needed.
Investigate and resolve any recipient cases that have been flagged to the Internal Audit team.
Identify and escalate key risks associated with GD's programs in the community.
Risk monitoring (30%):
Work with the IA AFM to undertake risk monitoring activities within the community
Work with the IA AFM to verify the quality and the risk level of the partner data pre-enrollment
Measure the quality of data received from the field teams against set data quality standards, reporting any cases of inconsistency.
Report any cases of fraud and bribery by GD staff and or recipient(s) that are identified through the appropriate escalation channels.
Utilise technology to flag any abnormalities in operation.
Other (10%)
Support the IA AFM in the onboarding processes of new team members
Assist the IA AFM with hosting visitors to the project location
Assist with response to "crisis" events (e.g., refusal spikes, government shutdown, coordinated fraud, etc.)
Promote effective team culture by encouraging recognition of positive achievements, planning team events periodically, and other team-building initiatives
Required Qualifications
Possess a Degree/Diploma in Public Health, Nursing & Clinical services, Community Health, or other health-related courses.
Has at least 2 years of practical experience working with expectant mothers, medical/hospital set up, or community health in a rural setting. Having an M & E or Fraud Investigation experience is an added advantage.
Has the ability to audit cash transfer recipients by conducting in-person or virtual surveys and associated processes.
Strong language proficiency in English, Swahili, and Luo (Dholuo), both spoken and written.
Good computer and mobile device data entry and assessment ability or experience.
Possess critical thinking ability and good judgment in resolving operational glitches.
Possesses a high-quality problem-solving work ethic.
Good time-management skills
Strong interest in the mission of GiveDirectly and commitment to advancing GD's distinctive values.
Physical fitness and the ability to cope with difficult weather conditions or terrain.
Excellent communication skills and the ability to represent the organization effectively to external parties
Have the ability to exercise patience and good judgment in resolving recipient problems.
Female candidates are strongly encouraged to apply