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Field Operations Engineer - Fibre Nairobi at HCS Affiliates Group

HCS Affiliates Group
June 06, 2026
Full-time
On-site
Our client, a leading telecommunications provider seeks to Field Operations Engineer - Fibre
Job summary/ Job purpose/ Role Intent:


Successfully undertake all activities relating to routine maintenance, corrective maintenance, root cause analysis and network quality initiatives for the fibre optic network


Key Responsibilities


Evaluates, tests, and repairs old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts and Man holes
Generate sensor indicators and execute inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
Conducts regular inspections of the assigned system and repairs any defects recognized.
Prepare and maintain system records and system diagrams.
Perform fibre optic maintenance including: Point of break /link analysis, splicing, core alignment and splice quality validation using necessary tools and techniques


Principal Outputs


Achievement of performance KPIs
Ensure fiber segment availability of 98%
Achievement of 80% of TTs within SLA
Ensure quality fiber splices with a slope of <0.25dB/km within segment


Qualifications- Academic and Professional


BSC in Electronic/Electrical/Telecommunication Engineering or related field.
Training in optical fibre technology.
Higher Diploma in Electrical and Electronics Engineering
Certification in Fiber technology


Experience


Two years' experience in fibre maintenance
Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues and putting in place actions to address and improve network & service availability and quality.


Competencies

Technical Competencies


Fibre optics maintenance tools and techniques.
Microsoft Office
Customer focus
Planning and organizing.
Troubleshooting
Must be able to work at height (certified), in confined spaces and in all weathers.


Functional Competencies

Team Work


Contributes actively to a working environment in which colleagues work co-operatively with each other, accepting collective responsibility. Teams achieve high standards of performance by continually reviewing objectives and priorities


Innovation


Is eager to develop new ideas and concepts for identifying better solutions to current and future problems. Creates a climate in which new approaches are not only welcomed but also expected from everyone in the organisation to continuously improve overall performance and generate new business ideas


Managing Risks


Review calculated risks after considering the potential organisational and stakeholder concerns; Identifies areas of potential risks and create backup plans for any contingency; Encourages others to explore new opportunities for business


Analytical Thinking


Comprehend and identify patterns or connections between situations that are not obviously related, and identify key or underlying issues in complex situations. It includes using creative, conceptual or inductive reasoning