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First Line Processing Shift Supervisor at South African National Blood Service (SANBS)

South African National Blood Service (SANBS)
May 20, 2026
Full-time
On-site
Introduction


The Shift Supervisor is responsible for overseeing the daily operations of the processing laboratory during their assigned shift. This includes supervising employees, ensuring compliance with policies and procedures, and maintaining the highest standards of product quality and safety.
Oversee the receipt, inspection, handling and processing of whole blood into separate components_: Ensure that all blood components are handled, stored, and processed in accordance with established procedures and guidelines.
Maintain accurate and complete processing records: Oversee the maintenance of accurate and complete records of blood components processed and product disposition.
Ensure proper storage and handling of blood components to mitigate loss of product and minimize risk of blood supply: Monitor the storage and handling of blood components to ensure that they are maintained at the correct temperature and handled in a way that prevents damage or contamination.
Participate in quality improvement initiatives: Collaborate with other departments and teams to identify areas for improvement and implement changes to improve product quality and safety.
Communicate effectively with employees and other stakeholders_: Provide clear and concise communication to employees and other stakeholders, and respond to queries and concerns in a timely and professional manner. Ensure that all automated processing equipment is maintained, serviced and calibrated according to SOP criteria and manufacturer specifications and keep accurate records of maintenance performed. Perform direct supervision of trainee employees. Perform training and sign off trainee and qualified lab assistant employees as competent.


Job Description

Key Performance Areas:


Financial Objectives
Operational Objectives
People supervised to achive operational objectives
Quality and Risk Management objectives
Customer Relations


Competencies:

Cognitive


Analytical thinking and attention to detail
Problem solving
Judgement and Decision Making
Planning, organising and monitoring


Personal


Ethical behaviour
Personal Development
Assertiveness
Excellent orientation
Flexibility / Adaptability
Drive and belief in the cause


Interpersonal


Customer Service Orientation
Relationship Building
Communication
Engaging Diversity
Teamwork
Knowledge Sharing
Conflict management


Prof technical


Systems competence
Technical skills / Competence:
Laboratory skills
Administrative skills.


Leadership


Motivating People
People Development


Special Requirements:


Overtime as and when required
Shift and weekend duties as scheduled
Local and nation travel
Generally physically healthy and reasonable endurance and mobility
Detail Conscious
Proficient Eye-sight


Minimum requirements

Education:


Health Professions Council of South Africa (HPCSA) Registered Medical Technologist (Blood Transfusion).


Experience:


1 Year of Blood Transfusion experience.


Other (Knowledge and Skills):


SANAS documents.
ISO15189
Good Manufacturing Practice (GMP)
HPCSA
Basic Conditions of Employment Act (BCEA)
Occupational Safety and Health (OSH) Acts
Relevant SANBS policies and procedures.


Apply by: 20 May 2026