Job Summary:
The Fleet Maintenance Manager is responsible for ensuring the reliability, safety, and optimal performance of the company's fleet through effective maintenance planning, execution, and control. The role oversees preventive and corrective maintenance, workshop operations, vendor management, and spare parts control to minimize downtime and extend asset lifespan across a large, multi-location fleet.
Key Responsibilities:
Maintenance Strategy & Planning
Develop and implement preventive and predictive maintenance programs for all vehicles (bikes, vans, trucks).
Establish maintenance schedules aligned with usage patterns and manufacturer standards.
Drive a proactive maintenance culture to reduce breakdowns and operational disruptions.
Workshop & Technical Operations
Oversee in-house workshops and coordinate third-party service providers.
Ensure all maintenance activities meet quality, safety, and turnaround time standards.
Standardize repair and servicing processes across all regions.
Fleet Reliability & Downtime Reduction
Monitor vehicle health and ensure high fleet availability.
Diagnose recurring faults and implement root cause solutions.
Track and reduce Mean Time to Repair (MTTR) and breakdown frequency.
Spare Parts & Inventory Management
Manage inventory of spare parts, lubricants, and consumables.
Ensure availability of critical parts while minimizing excess stock and wastage.
Implement controls to prevent theft, misuse, or stock discrepancies.
Cost Control & Budget Management
Prepare and manage maintenance budgets.
Track and optimize maintenance cost per vehicle.
Negotiate pricing and contracts with vendors and suppliers.
Vendor & OEM Management
Manage relationships with external workshops, OEMs, and spare parts suppliers.
Ensure adherence to SLAs, quality standards, and turnaround times.
Evaluate vendor performance and drive continuous improvement.
Compliance & Safety
Ensure all vehicles meet roadworthiness and regulatory requirements.
Enforce safety standards in workshops and during maintenance activities.
Maintain proper documentation of inspections, servicing, and repairs.
Technology & Reporting
Utilize fleet maintenance systems to track service history, repairs, and costs.
Generate reports on maintenance KPIs and fleet health.
Use data insights to improve maintenance planning and decision-making.
Team Leadership & Development
Lead and supervise technicians, mechanics, and maintenance supervisors.
Provide technical training and upskilling for maintenance staff.
Enforce discipline, accountability, and performance standards.
Key Performance Indicators (KPIs):
Fleet availability rate
Vehicle downtime (target reduction)
Mean Time to Repair (MTTR)
Preventive maintenance compliance rate
Maintenance cost per vehicle
Spare parts inventory accuracy
Breakdown frequency
Workshop turnaround time
Qualifications & Experience:
Bachelor's degree in Mechanical Engineering, Automotive Engineering, or related field.
7 - 12 years' experience in fleet maintenance or automotive engineering.
At least 3 - 5 years in a managerial role overseeing workshops or fleet maintenance.
Experience managing large fleets (bikes, vans, trucks) in a logistics environment.
Key Competencies:
Strong technical and diagnostic skills
Maintenance planning and execution
Cost control and budget management
Vendor and stakeholder management
Leadership and team development
Attention to detail and safety consciousness
Preferred Skills:
Experience with fleet maintenance software or CMMS tools
Knowledge of telematics and vehicle diagnostics systems
Familiarity with Nigerian road and regulatory requirements
Success Profile (First 3 - 6 Months):
Noticeable reduction in vehicle downtime and breakdowns
Improved maintenance turnaround time across workshops
Better control of spare parts and maintenance costs
Increased preventive maintenance compliance
Stronger technical team performance and accountability