Food & Beverage Floor Manager
Sun International
South AfricaPosted Posted today
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Job description
Job Description
Delivered F&B Plan Implementation:
Develop outlet objectives and deliverables in line with Unit F&B strategy
Facilitate the communication and implementation of F&B deliverables for the outlet
Conduct risk analysis, impact on short-term profit margins
Provide clear delegation of authority and accountability for deliverables
Manage and allocate people and operational resources
Communicate plans relative to promotions and strategies to relevant staff and stakeholders within the unit
Align plans with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property
Shift Management
Put in place staff scheduling and duty allocations to ensure maximum coverage
Handle shift briefings / handovers / shift reports
Manage staff appearance and floor appearance/ functioning of equipment and systems for the outlet Provides feedback and reports back to management on the performance and challenges within the restaurant
Manage the control of stock and operating equipment as per SOP for the outlet
Product Enhancement
Collaborate with the F&B Manager to complete a competitor analysis of food and beverages in property catchment areas including pricing comparisons
Conduct product performance analyses / reviews and make recommendations to address opportunities and gaps
Measuring ROI and performance on a regular basis
F&B Standards & Governance
Monitor F&B standards and processes
Align practices with new legislative compliance around health, hygiene, safety and the environment
Implement sufficient control measures (including systems and processes) & checks within each outlet to mitigate any financial risk to the business. All staff in F&B adhere to the policy and procedures.
Conduct weekly walkabouts of all F&B front of house and back of house areas to monitor compliance
People Management and Development
Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
Manage productivities and payroll costs for the outlet
Performance contracting, reviews and development
Recruit and resources for talent for positions within the department
Onboarding of new staff members
Job Requirements
Education, Experience and Competencies Required:
3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level
5-6 years in the food and beverage industry of which at least 2 years' experience in a supervisory role within the food and beverage environment
Food & Beverage Costing, Food & Beverage Product Knowledge.
Speciality beverage knowledge - wine, barrister, Team Planning, Operational Management
Product Development, Stock control, Intermediate Computer Skills Micros / Opera is preferred
Work conditions and special requirements
Ability to work shifts that meet operational requirements.
Physically able to move operating equipment.
Have an open attitude to perform similar functions in alternative outlets due to operational requirements.