Location: Isheri & Yaba, Lagos
Role Summary
The Food Outlet Supervisor is responsible for the total performance of the outlet, overseeing both sales (front end) and production (back end).
Your focus: Speed. Quality. Cleanliness. Control.
Work Structure: Shift Pattern: One Day On / One Day Off
Key Responsibilities
Operations & Flow Management
Ensure smooth daily operations across sales and kitchen
Maintain fast and efficient turnaround time between sales and production
Prevent delays, backlog, or service breakdown.
Production Oversight.
Ensure all meals are prepared correctly, consistently, and on time.
Enforce portion control, quality standards, and presentation.
Minimize wastage.
Hygiene & Cleanliness.
Maintain strict hygiene standards at all times
Ensure cleanliness of:
Front End (Sales Area)
Back End (Kitchen/Production).
Sales & Performance.
Drive daily sales targets.
Ensure efficient handling of all walk-in and online orders.
Maximize revenue through effective coordination.
Team Supervision.
Supervise staff and enforce discipline.
Ensure punctuality and effective teamwork.
Customer Experience.
Ensure fast, smooth, and pleasant service.
Resolve complaints quickly and professionally.
Reporting & Accountability.
Prepare daily reports (sales, stock, issues).
Monitor stock usage and prevent losses.
Requirements:
Diploma/OND / HND / BSc in any relevant field
2 - 4 years experience in QSR, restaurant, or retail supervision
Strong leadership and operational control skills
Ability to work in a fast-paced environment
Must reside around Isheri or Yaba (or nearby areas)
Remuneration & Benefits:
Competitive Base Salary
Performance-Based Bonus (Monthly/Weekly):
Earn bonuses for meeting or exceeding targets in:
Sales performance.
Speed of service (turnaround time)
Hygiene and operational compliance.
Growth Opportunities within a fast-growing brand
Staff meals during shifts.
What We're Looking For:
Someone who:
Understands that speed and consistency drive profit.
Can manage both people and process effectively.
Takes full ownership of the outlet's performance.