Salary:
Ksh 20k (Entry level)
Experience & Competencies
Entry-Level Focus: Open to Fresh Graduates or candidates with up to 2 years of experience in food manufacturing, hospitality hygiene, quality assurance, or auditing environments.
Commercial Mindset:Must exhibit a strong sales-driven attitudewith the capability to identify commercial opportunities, upsell products, and cross-sell solutions during routine customer interactions.
Academic Qualifications & Certifications
Degree: Bachelor's Degree in Food Science, Food Technology, Microbiology, or a closely related scientific discipline.
Certifications: Formally certified in HazardAnalysis Critical ControlPoint (HACCP) principles.
Training: Comprehensive and verified Food Safety training(e.g., ISO 22000,FSSC 22000, or equivalent global standards).
Key Responsibilities
Technical Training & Product Application [1]
Application Training: Educate customer staff on correctchemical applications and accurate solution dilution/constitution methods.
Safety & PPE Guidance: Conduct mandatory trainingon chemical safety,hazard awareness, and the correct utilization of Personal Protective Equipment (PPE).
Competency Verification: Assess and log trainee knowledgeto ensure practical compliance on the shop floor.
Audit Execution & Reporting
Schedule Adherence: Execute site audits strictly according to established schedules, ensuring zero missed dates or timing windows.
Unbiased Auditing: Record factual fieldobservations honestly, objectively, and backed by evidence, resisting any external bias.
Report Management: Generate and distribute comprehensive audit reportswithin tight timelines (e.g., 24 - 48 hours post-visit).
CAPA Follow-up: Track, follow up on, and formally close out all identified major and minor corrective actions with the client. [1]
Sales Activities & Account Value Growth
Pipeline Generation: Actively pitch and introduce new Hychem Hygieneand Healthcare Solutions Ltd. product lines, specialized cleaning tools, or dispensing equipment to existing clients based on audit needs.
Competitor Infiltration Defense: Audit stock rooms to ensure 100% exclusivity; instantly challenge competitive product presence and pitch the equivalent Hychem Hygiene and Healthcare Solutions Ltd. solution to win back account share.
Target Achievement: Meet or exceeddesignated field salestargets through account retention, consumption monitoring, and organic upselling. [1]
Compliance &Documentation
Audit Readiness: Audit customer documentation to ensure current Safety Data Sheets (SDS) and TechnicalData Sheets (TDS) are printed,filed, and easilyaccessible for internal or external auditors.
Regulatory Enforcement: Enforce local and international food safety standards and cleaning hygiene compliance without compromise.
Key Performance Indicators(KPIs)
Sales Growth& Exclusivity: Percentage increase in accountrevenue
Audit Schedule Compliance: 100% adherence to planned audit dates and timelines.
Reporting Turnaround: Audit reports delivered to stakeholders withinthe agreed-upon 24 - 48 hour window.
On-Site Documentation: 100% of assignedclient sites maintaining accessible, up-to-date SDS/TDS binders.
Action ClosureRate: Percentage of major and minor non-conformances successfully closed within deadlines.