Job Summary
The Front Desk Officer serves as the first point of contact for visitors, clients, and callers, ensuring a professional and welcoming experience while providing administrative support to maintain smooth office operations.
Key Responsibilities
Greet visitors, clients, and guests warmly; direct them appropriately and maintain visitor logs.
Answer, screen, and direct phone calls, emails, and inquiries promptly and professionally.
Manage appointment scheduling, calendars, and meeting room bookings for staff.
Handle incoming and outgoing mail, packages, and deliveries efficiently.
Perform administrative tasks such as data entry, filing, photocopying, and office supply monitoring.
Maintain a tidy and organized front desk area; report maintenance issues promptly.
Assist with basic client support, event coordination, and other ad-hoc duties as needed.
Qualifications
Bachelor's degree or HND in any related field (NYSC discharge certificate required).
1-2 years of experience in a front desk, receptionist, or customer service role, preferably in hospitality or services.
Excellent verbal and written communication skills with a professional demeanor.
Proficiency in MS Office Suite, Google Workspace, and basic office equipment (printers, scanners).
Strong organizational skills, multitasking ability, and attention to detail.
Friendly, approachable personality with a customer-service focus.