Job Summary
A compassionate and welcoming personality who performs every task with a smile and willingly.
The candidate will be responsible for gathering, processing, and maintaining patient medical records.
He or she will also ensure confidentiality of patient's information by restricting access to files from non-staff persons.
Responsibilities
Registration of all patients
Schedule appointments for patients with all doctors
Appointment reminder notifications to be sent to patients and doctors
Professionally assist doctors, staff, visitors and patients
Answer all phone calls in a professional and courteous manner
Upload laboratory test results in patients' file on EMR
Ensure compliance with payments and HMO approval processes
Maintain strict confidentiality of all medical records.
Record all inquiries, questions or requests appropriately
Process admission and discharge records accurately, and in a timely fashion.
Maintain records of all new registrations on EMR
Book patients for vaccines
Submit daily lab TAT report
Submit weekly/monthly patient registration report
Complete accurate documentation of patients visits on EMR
Monitor/Ensure outpatient discharge by Doctors on EMR
Adhere to policy and procedure of all front desk activities