Job Summary
We are looking for a Front Desk Officer who will serve as first point of contact for visitors, clients, and staff, ensuring a professional and welcoming environment.
Thisrole involves managing front office operations, handling communications, providing administrative support, and maintaining an organized reception area.
The ideal candidate should be professional, courteous, and proficient in Microsoft Office tools such as Word and Excel.
Key Responsibilities
Welcome and attend to visitors, clients, and guests in a friendly and professional manner.
Manage incoming and outgoing calls, emails, and other correspondence.
Schedule appointments and coordinate meeting room bookings.
Provide administrative support such as typing, filing, photocopying, and data entry.
Maintain visitor records and ensure proper sign-in procedures.
Assist with general office coordination and communication between departments.
Monitor office supplies and report shortages when necessary.
Respond to basic inquiries and direct them to the appropriate department.
Job Requirements
Minimum of a Bachelor's Degree or HND from a recognized institution.
Proficiency in Microsoft Office applications, including MS Word, Excel, and PowerPoint.
2-3 years previous experience in a front desk or administrative role is an added advantage.
Excellent communication and interpersonal skills.
Good organizational and multitasking abilities.
Ability to maintain confidentiality and professionalism at all times.