Key Responsibilities
Serve and attend to customers at the front counter in a professional, friendly, and efficient manner.
Receive, screen, and direct all incoming phone calls, taking accurate messages where necessary.
Manage and grow social media accounts, including content posting, responding to inquiries, and maintaining an active online presence.
Maintain a clean, organized, and welcoming front office environment at all times.
Assist with general administrative and office tasks as assigned by management.
Record and relay customer inquiries, orders, and feedback to the relevant team members.
Support colleagues across departments with ad hoc tasks to ensure smooth office operations.
Qualifications & Requirements
Diploma or Bachelor's degree in Front Office Management, Hospitality, Business Administration, or a related field.
Minimum of 1 year of experience in a front office, receptionist, or customer-facing role.
Proficient in social media platforms (Instagram, Facebook, TikTok, WhatsApp Business) and able to create simple, engaging content.
Strong multitasker who can handle counter duties, phone calls, and office tasks simultaneously.
Honest, trustworthy, and discreet in handling company and client information.
Friendly, approachable, and customer-focused — able to make every client feel welcomed
Self-driven and able to manage responsibilities with minimal supervision.
A collaborative team player who works well with colleagues across all departments.
Well-presented, punctual, and consistently professional in conduct and appearance.
End Date13th May 2026