Gaming Technical & Floor Assistant

Main Purpose of the Job Responsible to service and clean the components on gaming related equipment to required standards to prevent failures Job Requirements Duties and responsibilities include Maintained Gaming Product Cleaning, servicing, replacing and testing of minor components of EGMS, Gaming Kiosks, Displays, card reader, keypads, IView screen, note acceptor, EGM bases, Gaming Table Equipment, Signage, cashiering equipment, marketing and promotional equipment (Refer to the work output task register) Record all job cards Move and place EGMs Clean-up move location Ensures RGP information is displayed Gaming Technical Standards Clean-up move location Keep workshop tidy and safe Clean, store and secure equipment Customer Service Provides accurate guest information including promotional information Greets guests with a friendly smile, eye contact on arrival, friendly goodbye and treated with respect at all times Be available and interact with guests to assist with queries Minimum requirements (Education and Experience) Grade 12 academic (with at least a C symbol in Natural Science and Mathematics) or Grade 12 technical (with at least a C symbol in Maths and Electronics/ Electrical) or N3 - Electric/ Electronic Work conditions and special requirements Ability to work shifts that meet operational requirements Physically able to work and stand for long periods of time Physically able to move machines and handle and work with tools applicable to the job Skills and competencies Core & personal behavioural competencies Analytical skills Problem Solving Collecting Information (listening; asking questions) Dealing with Customers Checking Following Instructions Emotional resilience Technical proficiency competencies Gaming Component Knowledge Gaming Component Servicing & repairs System auditing& investigations English verbal communication skills Proficient Gaming Technical Standards 30% computer skills