General Manager – Operations & Business Development at West Coast Personnel

An outsourcing business is looking for a General Manager with a strong entrepreneurial profile and a proven track record in developing business opportunities across various sectors and client environments within the Western Cape market.
Preference will only be taken for candidates already living and established in Cape Town and familiar with the broader Western Cape commercial and operational environment.


Responsibilities:


Lead and execute business strategy to drive growth, market expansion, and new revenue streams
Oversee full operational performance, ensuring efficiency, compliance, and service excellence across contracts
Manage financial performance, including budgeting, cost control, and profitability
Drive business development, client retention, and stakeholder relationship management
Lead, mentor, and develop teams, ensuring high performance and accountability
Monitor KPIs, analyse performance data, and report on business outcomes
Ensure compliance with OHS, regulatory, and client-specific requirements


Requirements:


Matric
BCom degree (Business Management, Finance, or similar), with strong commercial and operational experience.
Proven 10 + yrs experience within outsourcing, TES, or a related services-driven industry
Proven experience managing budgets, financial performance, and profitability (P&L ownership)
Strong commercial acumen with a track record of business growth
Advanced MS Office skills, particularly Excel, and exposure to social media strategy
Excellent communication and leadership skills
Highly organised, self-driven, and capable of managing multiple priorities under pressure
Own vehicle
Based in Cape Town, with occasional travel required to Gauteng


What's on Offer:


Competitive, negotiable salary
Clear pathway to full operational leadership
High-impact role with visibility and influence on business growth
Entrepreneurial, performance-driven environment