Our client is seeking a highly experienced General Manager to join their team as the operational and commercial leader.
Responsibilities
Strategic & Operational Leadership
Provide strategic and operational leadership across all EPR streams, ensuring alignment with organisational objectives and regulatory requirements
Translate Board and CEO strategy into clear operational plans, KPIs, and measurable performance outcomes
Drive operational efficiency, scalability, and cross-stream collaboration
Implement data-driven decision-making and continuous improvement initiatives
Stakeholder, Regulatory & Commercial Leadership
Build and maintain strong relationships with regulators, industry associations, service providers, and key partners
Represent the organisation in regulatory and industry engagements within the EPR landscape
Strengthen relationships with the organisation's member base through transparency, service excellence, and trust
Oversee commercial sustainability, including budgeting, forecasting, and P & L management
Performance, Risk & Systems Governance
Implement performance management frameworks to monitor operational results and compliance outcomes
Identify and mitigate operational, regulatory, financial, and reputational risks
Strengthen reporting structures, internal controls, and operational systems to support organisational growth
Team Leadership & Management
Lead and develop the operational leadership team, fostering a culture of accountability and high performance
Establish clear objectives, priorities, and performance expectations across the organisation
Facilitate structured management rhythms, including operational reviews and performance check-ins
Support team development through coaching, feedback, and capability building
Requirements
5 - 10 years' progressive management experience in the environmental, waste management, recycling, sustainability, or related regulated sectors
Proven experience working within the South African environmental regulatory environment, including engagement with DFFE or similar authorities
Strong understanding of waste management systems, recycling value chains, and environmental compliance
Experience managing service providers, contractors, or complex supply chains
A relevant Environmental Science, Engineering, Sustainability, or related degree is essential
A postgraduate qualification (Honours, MBA, or similar) is advantageous but not required