Responsibilities:
Leadership & Management
Provide strategic direction and overall leadership for all branches and franchise units.
Supervise departmental heads, ensuring clear accountability and performance management.
Foster a performance-driven culture and uphold adherence to company policies, SOPs, and brand standards.
Conduct quarterly performance appraisals to monitor and improve team effectiveness.
Operations& Control
Oversee daily operations across production, processing, and retail outlets.
Ensure compliance with food safety, hygiene, and quality standards.
Drive continuous process improvements to enhance efficiency and reduce costs.
Coordinate with suppliers and vendors to ensure product quality and consistency.
Maintain high operational standards for cleanliness and orderliness across facilities.
Financial Management
Prepare, review, and monitor regional and company-wide budgets and financial reports.
Manage cost control measures and ensure consistent revenue growth across outlets.
Collaborate with the finance department on audits, compliance, and financial planning.
Oversee inventory, procurement, and logistics to support efficient poultry production and distribution.
Business Deveopment & Franchise Groowth
Identify and onboard new franchise partners to expand the Attila brand footprint.
Support franchisees to maintain compliance with operational and brand standards.
Lead expansion strategies into new markets and product segments.
Strengthen brand visibility through effective marketing and customer engagement.
Promote sustainability initiatives such as waste reduction and energy-efficient operations.
Human resource & training
Oversee recruitment, training, and performance management of staff across branches.
Promote a positive and inclusive workplace culture that drives growth and accountability.
Ensure compliance with labor laws and internal HR policies.
Develop and implement training programs to improve staff productivity and customer service.
Customer service & Brand management
Champion customer satisfaction and uphold the brand's reputation for quality and consistency.
Address escalated customer complaints promptly and professionally.
Foster a customer-centric culture across all touchpoints to strengthen brand loyalty.
Requirements:
Bachelor's Degree in Business Administration, Management, Hospitality, Agriculture, or related field.
Minimum 5 years of senior managerial experience in the food, poultry, or franchise sector.
Proven experience leading large-scale poultry production or multi-branch food operations.
Strong financial management, operational planning, and leadership skills.
Excellent communication, decision-making, and problem-solving capabilities.
Familiarity with franchising models, food safety regulations, and quality control systems.
Proficiency in budgeting, forecasting, and financial reporting.
Key Competencies
Strategic planning and execution.
Leadership and team motivation.
Financial and operational acumen.