Opportunity
We are seeking a highly organised, ambitious, and business-minded individual to join the Office of the Chief Operations Officer (COO) and support the delivery of key operational priorities across a complex, multi-country organisation.
This role focuses on owning and coordinating central operational initiatives, ensuring consistent standards, strong execution, and effective collaboration across teams and geographies. The successful candidate will work closely with the COO and country teams to drive progress on priority programmes, support cross-functional initiatives, and strengthen operational discipline across the organisation.
This is a hands-on, execution-focused role at the centre of the organisation, combining project management, programme ownership, and operational coordination. It offers strong exposure to senior leadership and is well suited to a high-performing individual looking to build broad operational experience in a fast-paced environment.
Key Responsibilities
Cross-Cutting Projects & Operational Initiatives
Support the COO in delivering key cross-country projects and organisational priorities, including:
Organisation-wide initiatives
Strategic operational improvement initiatives
Central projects that likely affect all countries
Coordinate and track progress on cross-functional initiatives, ensuring visibility, accountability, and timely execution
Work with country teams and functional leads to align plans, monitor delivery, and resolve bottlenecks
Provide structured project management support, including planning, facilitation, and follow-up
Compliance & Operational Standards
Support the development and coordination of group-wide compliance frameworks across areas such as:
Health and safety
Environmental and social governance (ESG)
Insurance and risk management - supporting finance colleagues
Operational excellence
Coordinate with country teams to ensure consistent implementation of policies, standards, and reporting
Track compliance requirements, deadlines, and key risk areas across geographies
Support audits, reviews, and continuous improvement of operational processes and controls
Maintain clear documentation and reporting on compliance and operational standards
Pharo Management Volunteer Program
Own and coordinate the Pharo Management Volunteer Program across multiple countries, ensuring a seamless and high-quality experience for all participants
Plan and manage logistics including travel, accommodation, and on-the-ground coordination across school campuses and operational sites
Act as the central point of coordination between Pharo Management, country teams, and school leadership
Ensure clear communication, scheduling, and alignment of expectations across all stakeholders
Track participation, gather feedback, and continuously improve the structure and delivery of the program
Personal Attributes
Highly organised and detail-oriented, able to manage complexity and multiple priorities
Business-minded and commercially aware
Execution-driven, with a strong bias for action and delivery
Collaborative operator, able to build strong working relationships across teams and geographies
Proactive and solutions-oriented
Strong communicator, clear and concise in both written and verbal communication
Resilient and adaptable in a fast-paced, high-performance environment
High level of integrity and discretion
Ambitious, with a strong focus on personal growth and organisational impact
Qualifications & Experience
Master's degree (MBA or equivalent preferred), ideally in business, economics, engineering, or a related field
8+ years of professional experience in operations, project management, consulting, or similar environments
Experience working across multiple teams or geographies
Strong organisational, analytical & communication skills, with the ability to translate priorities into structured execution
Proven ability to manage multiple projects in fast-paced environments
Excellent written and verbal communication skills
Proficient in productivity and collaboration tools (e.g. Microsoft Office 365, project management platforms)
Experience in international or multi-country environments preferred
Highly tech-savvy & ability to demonstrate proven knowledge and use of AI.
Application Process
Applicants are required to attach a detailed CV and a cover letter.