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Group Account Director - Midrand at Accenture
Accenture
August 29, 2026
Full-time
On-site
Job Description
The Opportunity
We're looking for a Group Account Director to lead a portfolio of client accounts — the person clients call first, and the person their teams look to for direction.
This role is built for agency people. You've grown up client-side of the agency floor, you know how integrated campaigns actually come together across Strategy, Creative, Media, Data, Technology and Production, and you have deep digital marketing expertise you can bring into every client conversation.
You'll own the overall health of your accounts: client satisfaction, commercial performance, operational excellence, team leadership, and the quality of every piece of work that leaves the door. Your job is to turn client business objectives into integrated marketing solutions that deliver measurable outcomes.
This is a role for someone who wants to be a trusted advisor, not just a campaign manager.
This Role Is a Strong Fit If You
Have spent the bulk of your career in an agency environment — integrated, creative, media, or digital
Bring strong digital marketing knowledge and can hold your own on channel strategy, performance and emerging platforms
Have run large, complex client accounts rather than a long list of small ones
Enjoy leading people as much as leading work
What You'll Do
Lead the Client Relationship
Build and maintain senior-level client relationships
Act as the trusted advisor, providing strategic guidance that goes beyond campaign delivery
Lead client presentations, workshops, quarterly business reviews and executive meetings
Develop deep understanding of your clients' business objectives, challenges and market dynamics
Anticipate client needs and bring proactive opportunities to the table
Manage escalations professionally and drive them to resolution
Ensure consistently high levels of client satisfaction
Set the Strategic Direction
Translate client business objectives into integrated marketing solutions
Challenge briefs to ensure strategic clarity
Partner with Strategy and Creative teams to produce impactful work
Ensure campaigns align with both brand strategy and business objectives
Champion innovation and thought leadership
Identify opportunities for new services and business growth
Run Accounts with Excellence
Oversee day-to-day management across multiple accounts
Ensure all work is delivered on time, on budget, and to the highest quality
Maintain strong project governance
Monitor project risks and dependencies
Ensure accurate forecasting and resource planning
Oversee scopes of work and change requests
Ensure account processes are followed consistently
Build and Grow the Team
Lead and inspire account teams to deliver exceptional client service
Coach Account Directors and Account Managers
Conduct regular one-on-ones
Support career development across the team
Set clear performance expectations
Manage performance effectively
Foster collaboration across disciplines
Promote a positive team culture
Encourage continuous learning
Qualification
What You'll Bring
Essential — Agency & Digital Background
8 - 12+ years in agency account management or client services
Strong digital marketing knowledge
Experience managing large, integrated client accounts
Leadership & Commercial
Experience leading multidisciplinary teams
Experience managing senior client stakeholders
Proven commercial management experience
Demonstrated success growing client relationships
Why Join Us
Career progression that moves. A transparent, fast-paced approach built around your strengths, with continuous coaching from senior colleagues.
Work with the best. You'll sit alongside Accenture experts solving some of the biggest industry challenges with innovative thinking and pioneering tools.
Flexibility and reward. Flexible work arrangements and a range of benefits, including competitive rewards.
Technology that keeps you sharp. Access to state-of-the-art technology that deepens your existing skills while you help shape the latest business trends.
Impact beyond the work. Opportunities to make a difference in the communities where we work and live.
The Opportunity
We're looking for a Group Account Director to lead a portfolio of client accounts — the person clients call first, and the person their teams look to for direction.
This role is built for agency people. You've grown up client-side of the agency floor, you know how integrated campaigns actually come together across Strategy, Creative, Media, Data, Technology and Production, and you have deep digital marketing expertise you can bring into every client conversation.
You'll own the overall health of your accounts: client satisfaction, commercial performance, operational excellence, team leadership, and the quality of every piece of work that leaves the door. Your job is to turn client business objectives into integrated marketing solutions that deliver measurable outcomes.
This is a role for someone who wants to be a trusted advisor, not just a campaign manager.
This Role Is a Strong Fit If You
Have spent the bulk of your career in an agency environment — integrated, creative, media, or digital
Bring strong digital marketing knowledge and can hold your own on channel strategy, performance and emerging platforms
Have run large, complex client accounts rather than a long list of small ones
Enjoy leading people as much as leading work
What You'll Do
Lead the Client Relationship
Build and maintain senior-level client relationships
Act as the trusted advisor, providing strategic guidance that goes beyond campaign delivery
Lead client presentations, workshops, quarterly business reviews and executive meetings
Develop deep understanding of your clients' business objectives, challenges and market dynamics
Anticipate client needs and bring proactive opportunities to the table
Manage escalations professionally and drive them to resolution
Ensure consistently high levels of client satisfaction
Set the Strategic Direction
Translate client business objectives into integrated marketing solutions
Challenge briefs to ensure strategic clarity
Partner with Strategy and Creative teams to produce impactful work
Ensure campaigns align with both brand strategy and business objectives
Champion innovation and thought leadership
Identify opportunities for new services and business growth
Run Accounts with Excellence
Oversee day-to-day management across multiple accounts
Ensure all work is delivered on time, on budget, and to the highest quality
Maintain strong project governance
Monitor project risks and dependencies
Ensure accurate forecasting and resource planning
Oversee scopes of work and change requests
Ensure account processes are followed consistently
Build and Grow the Team
Lead and inspire account teams to deliver exceptional client service
Coach Account Directors and Account Managers
Conduct regular one-on-ones
Support career development across the team
Set clear performance expectations
Manage performance effectively
Foster collaboration across disciplines
Promote a positive team culture
Encourage continuous learning
Qualification
What You'll Bring
Essential — Agency & Digital Background
8 - 12+ years in agency account management or client services
Strong digital marketing knowledge
Experience managing large, integrated client accounts
Leadership & Commercial
Experience leading multidisciplinary teams
Experience managing senior client stakeholders
Proven commercial management experience
Demonstrated success growing client relationships
Why Join Us
Career progression that moves. A transparent, fast-paced approach built around your strengths, with continuous coaching from senior colleagues.
Work with the best. You'll sit alongside Accenture experts solving some of the biggest industry challenges with innovative thinking and pioneering tools.
Flexibility and reward. Flexible work arrangements and a range of benefits, including competitive rewards.
Technology that keeps you sharp. Access to state-of-the-art technology that deepens your existing skills while you help shape the latest business trends.
Impact beyond the work. Opportunities to make a difference in the communities where we work and live.