Group Head of Human Resources (Hotel-Industry) - Re-Advertisement at HCS Affiliates Group

We are seeking an experienced and strategic HR Leader for a prestigious 5-star hospitality group with diversified business interests. The successful candidate will primarily oversee the Group Human Resources Hotel function (which constitutes 90% of the role & responsibilities), ensuring alignment of people strategy with business objectives across the hospitality entity and supporting HR functions for sister companies (approx. 10% scope).

NB: Only candidates with Minimum 5+ years of senior HR management experience in the hotel industry at the senior level will be considered.

NB: Candidates whose primary HR experience is in other industries, such as manufacturing, Public sector and NGO'S are not a good fit and will not be considered.

Key Responsibilities

1. Financial & Business Strategy


Lead group-wide compensation and benefits strategy with a focus on competitiveness and cost efficiency
Drive workforce planning, productivity optimization, and labor cost management
Oversee HR budgeting and demonstrate ROI across recruitment, learning, and talent initiatives
Strengthen performance-linked reward systems aligned to business and financial outcomes


2. People & Culture Leadership


Position the group as an employer of choice in the hotel industry
Ensure compliance with Kenyan labor laws and maintain strong industrial relations
Champion employee engagement, retention programs, and communication channels
Develop and maintain a strong talent pipeline aligned to business needs and service standards
Foster a culture grounded in trust, confidentiality, and ethical business practices


3. HR Systems, Governance & Compliance


Develop and strengthen HR policies, SOPs, and governance frameworks
Lead the Balanced Scorecard performance management implementation
Deploy HR technology systems for data-driven talent decisions
Champion organizational development, culture-building and change initiatives
Lead Health, Safety and Wellness compliance and programs across the group


4. Learning, Growth & Leadership Development


Develop and manage leadership development and succession programs
Oversee structured learning platforms, mentorship programs and skill-building initiatives
Promote collaboration, innovation, and continuous improvement
Build HR team capability as strategic business partners


5. Group Support


Provide HR support to sister companies (≈10% workload) to ensure consistency in HR standards and alignment with group values


Key Competencies


Comprehensive knowledge of Kenyan labour law and global HR standards
Strong business acumen and decision-making capabilities
Excellent stakeholder management and board advisory experience
Exceptional leadership, negotiation, and communication skills
Results-driven, ethical and self-motivated professional


Qualifications


Bachelor's degree with HR specialization
CHRP-K & valid IHRM membership (MANDATORY
Minimum 5 years' senior HR leadership experience in a hotel environment (MANDATORY)
Proven track record in HR transformation and managing industrial relations
Experience in 5-star+ hotels with 150+ staff