Job Description
Are you an experienced and confident banker seeking a challenging role in the SME Banking sector? We have an exciting opportunity for you!
The SME Relationship Manager (RM) serves the banking needs of businesses by managing a portfolio of these clients, cross sells to existing customers and builds relationships by providing financial advice to business clients with a focus on client experience and risk management.
Responsibilities
Manage the Bank's Small-Medium Enterprises (SMEs) portfolio of business clients; grow portfolio by prospecting for new clients and deepening relationships with existing clients.
Good understanding of business, finance, banking, credit, and risk management and ability to leverage on these in identifying and marketing the Bank's products and services to customers within the Bank's risk parameters
Support the identification of target companies and Enterprises segments to whom the bank could provide its business services.
Serve as a trusted advisor to the client in delivering comprehensive and customized business banking products and solutions tailored to the financial needs and circumstances of business clients.
Build collaborative internal and external relationships to provide the best in client advice and service, develop the business to ensure a seamless experience for the client who has multiple products and services.
Manage credit opportunities within the business area and provide support to branches as required.
Cross selling to existing customers and building relationships through financial advice to business clients with a focus on client experience and risk management.
Build relationships with existing and new customers to understand their businesses and analyze product and service growth opportunities
Conduct periodic mini capacity building session for customers/ prospect to drive down bank's products and service adoption as well adding value to customer
Utilize referral networks and centers of influence to identify and develop long-term business relationships with potential new clients
Keep abreast with market trends and monitor competitors' activities and manage a disciplined marketing process by business through insight sharing.
Develop and maintain appropriate relationships with key customers, Improve customers' product knowledge and grow revenue base.
Protect the Bank by following sound risk management protocols and adhering to regulatory requirements.
Requirements
Bachelor's Degree in Business, Finance, or related field
Proven experience in commercial banking
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
In-depth knowledge of banking products and services
Minimum experience - 4 years relevant banking (marketing and credit) experience.
Confidence and proficiency in commercial banking operations
Proven track record of successful client relationship management
Strong analytical and problem-solving skills.
Candidate must be resident in Lagos.
Benefits
What's in it for you?
Limitless Growth.
Positive and Inclusive Work Environment.
Tailored Rewards and Recognitions.
Continuous learning environment.
Health and Wellness Benefits.