Group Life Underwriting Specialist at Liberty Life

Job Summary


Supervise Group Life underwriters to ensure prudent underwriting and effective administration of group life schemes in accordance with the laid down procedures and regulation.


Key Responsibilities


Coordinate processing of renewals, including advising medical requirements to customers
Coordinate processing of supplementary costings
Ensure prompt communication of costings (new entrants and exits)
Review new member details whenever there are changes to scheme membership to ensure accurate data capture.
Ensure prompt communication of costings (new entrants and exits)
Support retention of business by ensuring adherence to SLAs
Promote relationship management with intermediaries and clients.
Ensure high level of accuracy in costings and debit/credit notes.
Generate reports for policies due for renewal to ensure timely renewals.
Attend to queries and concerns from customers and intermediaries to ensure timely resolving.
Prepare reports as and when required in a timely manner for timely submission.
Prepare credit life quotations and customers onboarding in a timely manner and accurately for timely communication to customers.
Prepare policy documents, policy endorsements renewal endorsements and share with customers timely
Prudent medical and financial underwriting.
Preparation and submission of accurate reinsurance returns on quarterly basis.
Seeking facultative reinsurance for customers with sum assureds above treaty limits
Debt management and collection of premiums


Qualifications


Bachelors' degree in a Business-related field
Professional qualification in Insurance (ACII, AIIK)


Experience


At least 4 years' experience in management of group life schemes


Key Performance Measures


Accurate member details
Timely processing of supplementary costings
Timely communication to members
Timeliness in the raising of debit/credit notes
Timely dispatch of customer statements
Timely preparation of reports
Maintain suspense items at desired levels
Premium collection within grace period


Competencies


In depth understanding of insurance operations and concepts
Knowledge of insurance regulatory requirements
Knowledge of claims procedures
Effective business management skills
Demonstrable commercial and financial management experience
Excellent organizational and stakeholder management skills
Customer service skills