Role Purpose
To drive sales, manage client relationships, convert leads into revenue, and coordinate customer needs across three subsidiaries:
Prestige Bluestar (Interiors & Renovations),
Prime Render Studio (3D Visualization),
PrimeLaven Realty (Real Estate Sales).
The role ensures a smooth, professional customer experience from inquiry to closing—maximizing revenue, cross-selling opportunities, and client retention.
Key Responsibilities
Lead Management & Sales Conversion
Respond to all inbound inquiries across subsidiaries.
Qualify leads, understand client needs, and recommend appropriate services.
Conduct follow-ups via phone, WhatsApp, email, and Zoom.
Maintain a high conversion rate from inquiries to signed contracts.
Customer Relationship Management
Serve as the primary point of contact for new clients.
Maintain communication from first inquiry to handover to operations.
Provide updates, answer product/service questions, and guide clients professionally.
Handle objections and negotiate effectively.
Cross-Selling Across Subsidiaries
Sell 3D renders to renovation clients.
Recommend Prestige Bluestar for clients needing construction or interior upgrades.
Refer clients buying or selling property to PrimeLaven Realty.
Educate buyers on the full range of Valentori services.
Property Marketing (PrimeLaven)
Coordinate property viewings.
Update listings with photos, descriptions, videos, and pricing.
Collect required documentation from sellers.
Sales Documentation
Prepare quotations, proposals, and client briefs.
Ensure deposit invoices are issued and followed up.
Maintain proper sales records and client files.
CRM Management
Update and maintain the group CRM with leads, follow-ups, and conversions.
Track client status across subsidiaries.
Generate weekly sales reports.
Market Intelligence
Monitor competitor pricing, trends, and customer sentiment.
Suggest improvements in services and pricing based on client feedback.
Required Skills and Competencies
Technical Competencies
Strong sales and negotiation skills
Ability to understand multiple products/services
Excellent verbal and written communication
Familiarity with CRM systems
Basic knowledge of:
Interior design
Construction
Real estate
3D rendering (an added advantage)
Qualifications
Diploma or Degree in Sales, Marketing, Real Estate, Business, or related field
1 - 3 years experience in sales (service industry preferred)
Experience in property sales, design services, or construction is an added advantage
Valid driver's license is a plus (not mandatory)