Main Function
The Head Mixologist will lead bar operations and oversee beverage preparation, cocktail innovation, staff supervision, and customer experience within the organization's hospitality operations.
The role involves maintaining high beverage standards, managing bar staff, controlling inventory, and driving exceptional guest experiences.
Role Responsibilities
Bar Operations Management:
Supervise daily bar operations and beverage service activities.
Develop cocktail menus and signature beverage offerings.
Ensure consistency in beverage quality, taste, and presentation.
Monitor bar cleanliness, setup, and operational standards.
Team Leadership and Supervision:
Train, supervise, and mentor mixologists and bar staff.
Prepare work schedules and coordinate shift activities.
Monitor staff performance and enforce operational standards.
Promote teamwork and excellent customer service culture.
Inventory and Cost Control:
Monitor inventory usage and stock levels.
Minimize wastage and support profitability targets.
Coordinate procurement and proper storage of bar supplies.
Conduct inventory reconciliation and stock audits.
Customer Experience and Compliance:
Ensure exceptional guest engagement and service delivery.
Resolve customer complaints professionally.
Ensure compliance with hygiene, safety, and operational procedures.
Qualifications and Requirements
Education and Certifications:
OND, HND, or relevant hospitality qualification.
Professional mixology or bartending certification is required.
Experience:
Minimum of 3 - 6 years' experience in mixology or bar operations.
Must have strong experience in hospitality, lounge, club, restaurant, or resort environments.
Proven experience supervising bar teams and beverage operations.
Skills:
Leadership and Technical Skills:
Strong leadership and staff management abilities.
Excellent cocktail creation and beverage preparation skills.
Good understanding of inventory and bar cost management.
Customer Service and Communication Skills:
Excellent communication and interpersonal skills.
Strong customer engagement and problem-solving abilities.
Ability to work under pressure in high-volume environments.