JOB PURPOSE:
Ensures the Regional Offices operates optimally
Recruit and manage Agent Managers/Agents and Opens account for customers in line with KPIs
Drive accounts/Agents transactions for revenue generation and profitable to the bank.
JOB RESPONSIBILITIES:
Create awareness of Hope PSBank Products and services.
Ensure the Regional Heads meet weekly/Monthly targets in terms of Agent recruitment, account opening and other variables as stated on their KPIs.
Ensure branches properly train the new agents before onboarding.
Monitor and manage agent transactions in various locations.
Work closely with IT and vendors to make sure that the product works optimally.
Drive activity and usage of Hope PSBank accounts.
Initiate marketing and communication strategies to increase sales that are Regional specific.
Manage ongoing marketing and promotional activities.
Supervise, monitor and measure the activities of Regional Staff.
Analyzing performance and drawing up action plans.
Researching current industry/market trends and using knowledge for business improvement.
Ensure continued growth of the bank Agents.
Train agents on new services introduced by the bank.
Perform other adhoc duties as assigned by CMO.
And any other task that might be assigned from time to time.
EDUCATION:
Minimum of first degree in any discipline is required while Master's degree or MBA qualification is desirable.
SKILLS NECESSARY FOR THE JOB FUNCTION:
Agent Network Management.
Business Strategy and Plan.
Team management and motivation to deliver result.
Sales and Product Management experience.
Analytics and data mining skills.
Knowledge of MS Office Suite.
Budgeting and Reporting.
Basic Project management skills.
Knowledge of the Agency Banking ecosystem.
Team player.
Good leadership and people skills.
Excellent time management.
Great networking abilities.
Ability to work on different projects simultaneously.
Ability to clearly communicate any performance concerns to management and make recommendations.
EXPERIENCE:
Minimum of 7years related experience.