Head of Logistics

About the company

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.
In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents.
FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.
To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative video.

About The Role:

FairMoney Business empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities.

We are looking to hire a Head of Logistics to join our team. The Successful hire will play a critical role in ensuring the smooth and efficient operation of our logistics processes. You’ll oversee inventory management, shipments, retrievals, sales and operations planning, POS testing, and vendor negotiations.

Your strategic thinking, leadership, analytical background and attention to detail will be essential in optimizing our logistics operations.

Roles and Responsibilities:

Sales and Operations Planning (S&OP):

• Work closely with sales teams to align demand and supply.
• Develop S&OP processes to balance inventory, distribution and customer demand.

Inventory Management:

• Improve inventory control strategies to optimize stock levels.
• Monitor inventory turnover, aging, and replenishment cycles.
• Manage warehouse teams to maintain accurate stock records and avoid terminal losses.

Shipment, Repairs and Retrieval:

• Coordinate inbound and outbound shipments.
• Ensure timely delivery of products to customers and partners.
• Manage returns, retrieval and repair processes efficiently.

Vendor Negotiations:

• Build and maintain strong relationships with vendors and suppliers.
• Negotiate favorable terms for procurement, shipping, and logistics services.
• Evaluate vendor performance and address any discrepancies.

Process Optimization:

• Continuously improve logistics processes, reducing lead times and costs.
• Implement best practices for warehousing, transportation, and distribution.
• Identify areas for automation and efficiency gains.

Team Leadership:

• Lead and mentor the logistics team, including warehouse staff, riders and team leads.
• Set performance goals, provide feedback, and foster a collaborative work environment.

• Bachelor’s degree in Engineering, Administration, Economics, Logistics, Supply Chain Management, or a related field.
• Proven experience (at least 6 years) in logistics management, preferably in the POS/Fintech industry.
• Advanced knowledge in Excel.
• Experience in SQL is preferable.
• Excellent negotiation, communication, and problem-solving abilities.
• Familiarity with Nigerian logistics regulations and infrastructure.
• Ability to adapt to a fast-paced, dynamic environment.
  

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

Recruitment Process

• A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
• Technical Interview with the Hiring Manager for 45-60 minutes.