Head of Marketing at Jem

The role exists at the intersection of three things: brand authority, commercial rigour, and external presence. Events are our primary credibility engine in 2026. Content needs to reach the right decision-makers repeatedly. The sales team needs sharper tools. And Jem needs a face and a voice that can hold a room.


Marketing at Jem is not an independent empire. It is a support function to sales, and this role exists to make that function work commercially.

WHAT YOU'LL OWN


Jem's brand narrative, positioning, and category POV, the story we tell and how consistently we tell it.
Marketing strategy execution: events as the primary credibility engine, account-based marketing, content distribution that reaches enterprise decision-makers
Commercial alignment between marketing and sales: the content, enablement materials, and timing that helps deals close
Jem's external presence: events, media, industry stages, investor narrative, and customer storytelling
Leadership of a small, AI-augmented marketing team, Marketing Lead, Content Creator, and multiple AI agents
Quality gate on everything the team produces, including agent-generated output
Product marketing discipline: preventing the "I didn't know Jem does that" problem at enterprise level


WHAT WE'RE LOOKING FOR


+10 years of marketing experience, with meaningful time at startups or early-stage scale-ups where you had to build, not just manage
A narrative thinker: someone who can take a complex dual-sided product and turn it into a story a CFO repeats to their HR Director
Commercial literacy: you think in pipeline, CAC, and retention, not just reach, impressions, and share of voice
Confident on stage and in rooms: events are central to this strategy, and you're part of the engine, not just the logistics
AI-fluent: you already use AI tools in your day-to-day workflow. Not exploring it. Using it.
A team builder who understands that a small team + well-built AI agents can outperform a bloated team if the systems are right
B2B experience useful, not essential, we care more about your ability to understand and articulate a buyer's world than your sector history


WHAT WILL MAKE YOU STAND OUT

These matter more to us than certifications, brand-name employers, or years of experience.


You built something outside of a job. A consultancy, side hustle, product you tried to monetise, a curiosity path you followed properly. It doesn't need to have succeeded. It needs to have happened.
You've built a brand people actually remember, not just a company that ran campaigns. If you can point to a brand positioning shift you drove and explain why it worked commercially, that's the conversation we want to have.
You're genuinely comfortable on stage. Presenting to 200 HR Directors at a Sandton venue is part of this role, not a footnote.
AI is embedded in how you work, not something you're keeping an eye on. You have workflows, tools, and opinions.
You've worked somewhere resource-constrained, where "build it" was the brief, not "manage it." You know what it feels like when there's no playbook.