The Role
The Head of Operations will provide strategic and operational leadership across all non-academic departments, including Facilities, IT, HR, Security, Cleaning, Administration, Catering, and Medical Services. Reporting to the Executive Leadership / Head of School, the successful candidate will ensure cohesive strategy, robust compliance, and operational excellence across both campuses.
Key Responsibilities:
Lead and coordinate all non-academic operational functions across multiple campuses.
Develop and implement operational policies, SOPs, and service standards aligned with the school's mission.
Oversee campus development projects, maintenance, procurement, and vendor management.
Drive operational excellence through metrics, reporting, and continuous improvement initiatives.
Ensure regulatory compliance across safety, HR, immigration, and facilities management.
Manage budgets, contracts, service-level agreements, and risk mitigation measures.
Promote cross-departmental collaboration to support student learning, staff wellbeing, and operational efficiency.
Coordinate school-wide logistics, events, and mobility processes for students and staff.
Support long-term infrastructure and capital development planning.
The Candidate
We are seeking a dynamic, solutions-oriented leader who:
Holds a Bachelor's degree in Facilities Management, Business Administration, or a related field (Master's preferred).
Demonstrates strong organisational, problem-solving, and leadership skills.
Has excellent communication and interpersonal skills, able to influence across departments.
Is proficient with Microsoft 365, reporting tools, and operational dashboards.
Possesses experience in multi-department operations, procurement, vendor management, and project implementation.
Has experience within an international school, hotel group, or campus-based organisation (desirable).
Understands Nigerian regulatory requirements (H&S, labour, immigration, insurance) and international school standards.
Is collaborative, professional, and committed to safeguarding, staff development, and operational excellence.