Key Responsibilities:
Operations Strategy and Transformation
Service Delivery and Turnaround
Technology and Business Continuity Controls, Risk and Compliance
Efficiency and People
Must Have Qualifications
Bachelor's degree in Business Administration, Finance, Information Technology, Operations Management or a related field; a Master's degree (MBA) is an added advantage.
Professional certification such as CPA (K), ACCA, PMP/PRINCE2, Lean Six Sigma or AKIB is an added advantage.
At least 10 years' experience in banking or microfinance operations, 5 of which at senior management level.