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Head of Operations at Summit Recruitment and Search
Summit Recruitment and Search
October 21, 2026
Full-time
On-site
Key Responsibilities
Develop and deliver a 3 - 5 year operations strategy, covering capacity, investment and capability for growth
Lead the planning process that turns sales forecasts into production, purchasing and stock plans, working with Sales and Finance
Improve efficiency, yield, milk conversion and waste through Lean and Kaizen
Lead purchasing of milk, ingredients and packaging, and build strong relationships with farmers and suppliers
Own food safety and quality, keeping us certified to ISO 22000 and HACCP and compliant with KEBS and the Kenya Dairy Board
Run a planned maintenance programme and manage utilities: boilers, refrigeration, water and power
Deliver on time and in full (OTIF) to customers, distributors and our own stores
Lead a zero-harm safety culture and compliance with OSHA and NEMA
Deliver cost of goods, gross margin and operations budget targets
Build, coach and develop a strong leadership team, with succession for key roles
Key Qualifications
A degree in Food Science or Technology, Dairy Technology, Engineering, Supply Chain or a related field. An MBA or postgraduate qualification is an advantage
At least 10 years in operations, manufacturing or supply chain, including 5 or more years in senior management leading several functions
Food manufacturing experience, ideally in dairy or FMCG
Strong leadership skills
A record of measurable gains in cost, efficiency, quality and service
Strong knowledge of Lean or Six Sigma, HACCP, and ISO 22000 or FSSC 22000
Experience with budgets, investment business cases and ERP systems; strong Excel skills
A strategic, data-driven leader with high integrity, who builds trust with teams, suppliers and customers
Develop and deliver a 3 - 5 year operations strategy, covering capacity, investment and capability for growth
Lead the planning process that turns sales forecasts into production, purchasing and stock plans, working with Sales and Finance
Improve efficiency, yield, milk conversion and waste through Lean and Kaizen
Lead purchasing of milk, ingredients and packaging, and build strong relationships with farmers and suppliers
Own food safety and quality, keeping us certified to ISO 22000 and HACCP and compliant with KEBS and the Kenya Dairy Board
Run a planned maintenance programme and manage utilities: boilers, refrigeration, water and power
Deliver on time and in full (OTIF) to customers, distributors and our own stores
Lead a zero-harm safety culture and compliance with OSHA and NEMA
Deliver cost of goods, gross margin and operations budget targets
Build, coach and develop a strong leadership team, with succession for key roles
Key Qualifications
A degree in Food Science or Technology, Dairy Technology, Engineering, Supply Chain or a related field. An MBA or postgraduate qualification is an advantage
At least 10 years in operations, manufacturing or supply chain, including 5 or more years in senior management leading several functions
Food manufacturing experience, ideally in dairy or FMCG
Strong leadership skills
A record of measurable gains in cost, efficiency, quality and service
Strong knowledge of Lean or Six Sigma, HACCP, and ISO 22000 or FSSC 22000
Experience with budgets, investment business cases and ERP systems; strong Excel skills
A strategic, data-driven leader with high integrity, who builds trust with teams, suppliers and customers