Head of Operations

KEY RESPONSIBILITIES Lead overall operational strategy and performance. Oversee logistics, stock movement and distribution activities. Provide leadership to the Inventory function, which reports directly to this role. Oversee inventory planning, stock control, reconciliations and stock accuracy. Monitor slow-moving, excess and ageing inventory. Drive operational compliance, controls and risk management. Monitor boutique operational performance and KPIs. Identify operational inefficiencies and implement improvement initiatives. Manage logistics partners and operational service providers. Lead and develop Operations and Inventory teams. Collaborate with Finance, Retail, Procurement, Sales and other functions. REQUIREMENTS Bachelor's degree in Operations, Supply Chain, Logistics, Business Administration or related field. 8 - 12 years' experience in operations, supply chain, logistics, inventory or retail management. Proven experience managing multi-site or multi-location operations. Strong inventory, logistics and operational control experience. Strong leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Experience with ERP/inventory management systems. Luxury retail, fashion, FMCG or premium consumer goods experience is highly desirable.