Key Responsibilities:
Product Strategy & Lifecycle Management
Define and execute the Retail product strategy in alignment with overall business objectives.
Provide oversight of the end-to-end product lifecycle, from ideation to commercialization and retirement.
Ensure products remain competitive, compliant, and responsive to evolving customer needs.
Research, Analysis & Innovation
Lead market research, competitor analysis, and customer insights to inform product strategy.
Identify innovation opportunities to reimagine customer engagement and enhance product relevance.
Pilot new concepts and technologies to validate market potential and scalability.
Product Development & Commercialization
Oversee the design, testing, and launch of new products and enhancements.
Ensure effective go-to-market strategies, pricing, and positioning to drive adoption.
Monitor performance of products post-launch and recommend refinements to maximize value.
Stakeholder Engagement & Collaboration
Collaborate with internal teams (Digital, Marketing, Operations, Risk, Compliance, Legal) to deliver product initiatives.
Build external partnerships with fintechs, industry players, and regulators to support product development.
Promote cross-functional alignment to ensure timely and effective execution.
Governance, Risk & Compliance
Ensure all products adhere to regulatory requirements, internal policies, and risk frameworks.
Monitor emerging risks across the product portfolio and implement mitigation measures.
Provide reporting and insights to senior leadership on product performance, risks, and opportunities.
Leadership & Capability Development
Lead, mentor, and develop the Product Management team to strengthen execution capability.
Foster a culture of innovation, accountability, and customer focus within the product function.
Build capacity for continuous improvement and best practice adoption in product management.
The Ideal Candidate: Academic, Professional & Experience:
For the above position, the successful applicant should have the following:
Bachelor's degree from a recognized university
Master's degree (MBA or equivalent) will be an added advantage
Professional qualification in Product Management, Banking, Marketing, or Management (e.g., CIM, CMI, CPM, ACIB) will be an added advantage
Project Management certification (PMP, PRINCE2, Agile) will be an added advantage
10 years' minimum experience is required, together with the following essential experience:
6 years' experience in sales
4 years' experience in stakeholder management
4 years' experience in strategic planning
4 years' experience in team management
4 years' experience in product development
2 years' experience in project management