International Association for Relief and Development (ONSUR) is a non-governmental organization registered in Turkey , Syria, Jordan, Yemen, Iraq & Lebanon. dealing with Relief and development projects through the empowerment of local communities to ensure a decent life, Founded at 2014. ONSUR works through the main office in Gaziantep province Turkey and execution offices in Syria, Lebanon, Iraq, Yemen, Jordan and Turkey.
POSITION SUMMARY:
The Health Program Coordinator is responsible for the strategic design, coordination, and quality assurance of ONSUR’s health interventions. The role ensures that all health activities align with organizational priorities, humanitarian standards, and donor requirements while addressing the urgent and long-term medical needs of affected populations.
The coordinator provides technical guidance and operational oversight to field health teams, ensures compliance with national and international health standards, and promotes integration of cross-cutting themes such as protection, gender, and accountability across all health programs. A key focus of this position is to strengthen partnerships, ensure coordination with local health authorities and cluster actors, and support continuous quality improvement across ONSUR’s health portfolio.
Duties and Responsibilities
1. Program Design and Planning
• Develop and oversee health program strategies in line with ONSUR’s objectives and donor frameworks.
• Lead the preparation of concept notes, project proposals, budgets, and logical frameworks for health-related interventions.
• Conduct and supervise health needs assessments and gap analyses to inform evidence-based planning and prioritization of activities.
• Ensure all program designs integrate protection principles, infection prevention and control (IPC) measures, and health system strengthening components.
2. Technical Support and Quality Assurance
• Provide continuous technical support to medical staff and field teams to ensure adherence to WHO, SPHERE, and national MoH standards.
• Develop, review, and adapt Standard Operating Procedures (SOPs) and clinical guidelines based on the local context.
• Ensure quality assurance mechanisms are in place for service delivery, medical supplies management, and data reporting.
• Support the introduction of integrated health approaches, including mental health and psychosocial support (MHPSS), reproductive health, and communicable disease control.
3. Project Implementation Support
• Ensure timely and quality implementation of all planned health activities in accordance with project objectives and budgets.
• Coordinate with logistics, procurement, and finance teams to ensure timely supply of medicines, consumables, and medical equipment.
• Provide technical troubleshooting and oversight to address field-level implementation challenges.
• Ensure medical facilities supported by ONSUR maintain infection prevention, patient safety, and ethical standards in all services.
4. Monitoring, Evaluation, and Reporting
• Work closely with the MEAL team to design monitoring tools and ensure proper data collection, analysis, and reporting.
• Contribute to monthly, quarterly, and donor reports, ensuring timely and accurate submission of health data and progress updates.
• Promote the use of evidence, lessons learned, and best practices to improve service quality and inform future programming.
• Participate in health assessments and evaluations to measure project impact and ensure accountability to affected populations.
5. Capacity Building and Staff Support
• Identify training needs and organize capacity-building sessions for health teams on clinical protocols, case management, IPC, and data reporting.
• Provide on-the-job mentoring and supervision for medical staff, ensuring adherence to ethical and professional standards.
• Promote staff well-being and compliance with PSEA and safeguarding principles in all work environments.
6. Partnership, Coordination, and Representation
• Maintain strong coordination with the Health Cluster, local health directorates, and other humanitarian actors to ensure synergy and complementarity.
• Represent ONSUR in cluster meetings, technical working groups, and donor coordination forums.
• Strengthen collaboration with health partners, hospitals, and community-based organizations to improve referral systems and continuum of care.
• Ensure regular information sharing and technical coordination to avoid duplication and optimize coverage.
Qualifications and Experiences
• Bachelor’s degree in Medicine, Public Health, Nursing, or a related health discipline.
• A postgraduate degree in Public Health, Health Management, or Epidemiology is highly desirable.
• Minimum of 3 years of proven experience in coordinating health programs within humanitarian or development settings.
• Experience in primary healthcare (PHC), reproductive health, disease prevention, and emergency response programming.
• Demonstrated experience in health cluster coordination, technical reporting, and team supervision.
Strong understanding of public health systems, national health policies, and humanitarian health standards (WHO, SPHERE, MoH).
• Excellent verbal and written communication skills in Arabic and English.
• Proficiency in data analysis, medical statistics, and health information systems (HIS).
• Knowledge of pharmaceutical management, IPC protocols, and medical supply chain processes.
• Experience working with donors, cluster systems, and local health authorities in multi-sectoral settings.
• Strong coordination, communication, and leadership skills.
• Ability to travel within Syria and to ONSUR’s project locations as required.
• Commitment to upholding the highest standards of safeguarding, accountability, and medical ethics.
Equal Opportunity Statement:
ONSUR Organization is committed to creating a diverse and inclusive work environment.
We strongly encourage qualified female candidates to apply for this position.
Child Protection Policy
ONSUR maintains a strict zero-tolerance policy toward all forms of child abuse and exploitation. The organization is fully committed to creating and maintaining a child-safe environment across all areas of its work. All employees are expected to uphold the highest standards of behavior to ensure the safety and well-being of children, and any breach of this policy will result in immediate disciplinary action.
Anti-Discrimination, Harassment, and Abuse Policy
ONSUR is an equal opportunity employer. We are committed to fostering a safe, inclusive, and respectful workplace for all. Discrimination, harassment, or abuse of any kind — whether based on race, ethnicity, religion, gender, age, disability, marital status, citizenship, or military status — is strictly prohibited and will not be tolerated.
All staff are expected to promote a culture of respect and integrity. Participation in any form of abuse, harassment (verbal, physical, or sexual), intimidation, or exploitation — whether inside or outside the workplace — is a violation of ONSUR’s core values and policies.
Diversity & Inclusion
ONSUR is strongly committed to gender equality and encourages qualified female candidates to apply for this position.
Interested candidates are invited to apply by filling out the Google Form linked below. Please provide your CV explaining your relevant experience for the role.
Only shortlisted candidates will be contacted. ONSUR reserves the right to close the vacancy before the deadline if a suitable candidate is identified