JOB PURPOSE
The Health Records & Information Officer (HRIO) will be responsible for managing, collecting, analyzing, and protecting patient health information and clinical data. The incumbent will ensure seamless medical record retrieval, clinical coding accuracy , compliance with data protection laws, and timely statutory reporting support quality patient care and hospital administration.
KEY RESPONSIBILITIES
Patient Registration & Archiving: Oversee patient registration, maintain the Master Patient Index (MPI), and manage physical and electronic health records using standardized filing systems (e.g., Terminal Digit Filing).
Clinical Coding & Indexing: Assign accurate disease and procedure codes using ICD-10/ICD-11 guidelines for clinical auditing, insurance billing, and morbidity/mortality classification.
Health Data Analysis & DHIS2 Reporting: Compile, validate, and report routine hospital performance statistics (BOR, ALOS, bed turnover) and upload timely monthly statutory returns to national platforms (e.g., DHIS2).
Data Privacy & Compliance: Enforce strict patient confidentiality and health data security in compliance with data protection legislation and institutional policies.
System Management & Support: Administer daily Hospital Information System (HIS) / EHR workflows, ensuring data integrity, resolving user query issues, and executing downtime procedures during system outages.
Record Quality Audits: Conduct regular quantitative and qualitative health record audits to ensure documentation completeness, clinical clarity, and compliance.
QUALIFICATIONS & REQUIREMENTS
Education: Diploma or Bachelor's Degree in Health Records & Information Management from a recognized institution.
Professional Registration: Valid license and active registration with the relevant Health Records Officers professional board/body.
Experience: Minimum of 2 - 3 years\' experience working in a busy hospital environment.
Technical Skills: Proficiency in Hospital Information Systems (HIS), Electronic Health Records.
Key Competencies: Strong analytical skills, high attention to detail, excellent communication, emotional intelligence, and unwavering ethical integrity.