Role Purpose
The HR Advisor will work closely with the HR Manager, who also serves as the HR Business Partner, to support the delivery of the People & Culture agenda.
The role is responsible for supporting employee lifecycle activities, recruitment coordination, onboarding, employee engagement, learning and development administration, HR compliance, reporting, and HR systems administration.
The role serves as a key point of contact for employees and managers on day-to-day HR matters, while ensuring the efficient execution of HR processes and a positive employee experience.
Key Responsibilities
Talent & Recruitment Coordination
Coordinate recruitment activities, including interview scheduling, candidate communication, and offer administration.
Maintain talent pipelines and candidate databases for frequently recruited roles.
Support workforce planning activities through talent tracking and reporting.
Coordinate onboarding activities to ensure a seamless new joiner experience.
Employee Lifecycle Administration
Maintain accurate employee records and personnel files.
Coordinate probation reviews, employee confirmations, promotions, transfers, and exits.
Prepare employment letters and HR documentation as required.
Support employee offboarding and clearance processes.
Employee Relations Support
Coordinate employee relations processes, including disciplinary, grievance, and performance management documentation.
Maintain employee relations trackers and records.
Support investigations and case administration under the guidance of the HR Manager.
Escalate employee concerns and risks appropriately.
Learning & Development Coordination
Coordinate learning and development initiatives, training schedules, and participant communications.
Maintain training records and learning dashboards.
Support internship, graduate, and talent development programmes.
Track completion of mandatory learning requirements.
Employee Engagement & Culture
Coordinate employee engagement, wellness, and culture initiatives.
Support the implementation of engagement action plans and employee feedback initiatives.
Coordinate recognition programmes and employee events.
Support the administration of employee surveys and action tracking.
HR Compliance & Governance
Ensure employee documentation is maintained in line with company policies and statutory requirements.
Support HR audits and compliance reviews.
Assist with payroll inputs and employee data validation.
Monitor HR process compliance and escalate risks where required.
HR Reporting & Systems Administration
Maintain HR dashboards, trackers, and monthly reports.
Ensure accuracy of employee data within Workday and other HR systems.
Prepare regular people metrics, including headcount, attrition, recruitment, training, and engagement reports.
Support HR analytics and reporting requirements for leadership teams.
Qualifications & Experience
Education
Bachelor's degree in human resource management, Business Administration, Psychology, or a related field.
CHRP qualification or progress towards CHRP certification will be an added advantage.
Active membership with the Institute of Human Resource Management (IHRM)
Experience
2 - 4 years' experience in Human Resources, HR Operations, HR Administration, or a similar role.
Experience supporting recruitment, employee lifecycle management, HR reporting, and employee engagement activities.
Experience using HRIS platforms (Workday experience will be an added advantage).
Previous experience within a marketing, advertising, media, communications, professional services, or agency environment will be an added advantage
Experience coordinating multiple HR priorities and supporting stakeholders across different business functions.
Skills & Competencies
Strong HR administration and coordination skills.
Excellent planning and organizational ability.
Strong attention to detail and accuracy.
Effective written and verbal communication skills.
Ability to handle confidential information with discretion.
Strong stakeholder management and customer service orientation.
Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
Ability to manage multiple priorities in a fast-paced environment.
Key Success Measures
Timely execution of recruitment, onboarding, and employee lifecycle processes.
Accurate and up-to-date HR records and Workday data.
Timely delivery of HR reports and dashboards.
Successful coordination of employee engagement and learning initiatives.
Compliance with HR policies, procedures, and statutory requirements.
Positive employee and manager experience through responsive HR support.