Role Objective
Our client seeks a HR Assistant who will provide vital administrative and operational support to the Hotel's HR department. You will be the first point of contact for employees regarding daily reporting, daily reporting, addressing staff absences, staffing, and handling HR documentation, compliance with company policies and labor laws, efficient HR Processes etc to ensure seamless operations in the hospitality sector.
Core Duties and Responsibilities
Serve as the primary point of contact for client inquiries related to HR matters.
Maintain accurate and up-to-date employee records, personnel files, and HR databases
Prepare HR documentation including employment contracts, letters, confirmations, and certificates
Manage staff attendance, leave records, and time-off schedules
Support recruitment processes including job postings, shortlisting coordination, and interview scheduling
Assist with onboarding and induction of new staff
Ensure all pre-employment documentation is completed and filed
Prepare and submit payroll inputs such as attendance, leave, overtime, and deductions
Assist with statutory compliance including NSSF, SHA, PAYE, and other deductions
Support handling of employee queries and HR correspondence
Assist in disciplinary processes by preparing documentation and scheduling hearings
Promote adherence to HR policies and staff code of conduct
Ensure compliance with Kenyan labour laws and internal HR policies
Prepare HR reports as required
Coordinate staff training and development activities
Support staff welfare initiatives
Screen resumes and coordinate interviews between candidates and Department Heads.
Conduct background checks and reference verifications.
Assist in organizing staff appreciation events
Act as a neutral point of contact for basic employee grievances or policy questions.
Ensure the hotel stays compliant with local labor laws and safety regulations (OSHA).
Coordinate uniform ordering.
Maintain and file accurate daily reporting data, including attendance, shift schedules, and staffing updates.
Assist in scheduling interviews and onboarding processes for new hires.
Monitor staff attendance and adherence to schedules, addressing any issues proactively.
Draft and review company policies, ensuring alignment with labor laws and organizational standards.
Assist in preparing and distributing HR-related documents, such as memos and disciplinary notices.
Provide timely updates on staffing changes, employee performance, and other relevant issues.
Perform any other HR-related duties as assigned.
Job Specifications and Qualifications
Diploma or Bachelor's degree in Human Resource Management.
At least 2 years' HR experience (experience in a hospitality environment is an added advantage)
Knowledge of Kenyan labour laws and HR best practices
Key Competencies
Proficiency in MS Office Suite
High Emotional Intelligence
High Integrity Skills
Excellent Organizational Skills