Role Overview
The HR Executive will be responsible for supporting recruitment, employee onboarding, employee relations, performance management, learning and development, HR administration, and employee engagement.
Qualifications
Regulatory Compliance:
Monitor and ensure VendorCredit's adherence to applicable Nigerian and international laws, regulations, and guidelines, including AML/CFT, data protection, consumer protection, and fintech-specific regulations.
Maintain an up-to-date understanding of regulatory changes and advise the Head, Legal & Compliance and relevant business units on implications.
Prepare periodic regulatory compliance reports for management and regulatory submissions as required.
KYC/KYB and Onboarding Oversight:
Support the implementation and enforcement of VendorCredit's KYC/KYB policies and procedures.
Review client and counterparty onboarding documentation to ensure compliance with internal standards and regulatory requirements.
Monitor ongoing due diligence, transaction patterns, and risk indicators to detect suspicious activity.
Collaborate with Operations, Risk, and Legal teams to strengthen controls over onboarding, verification, and periodic refresh of client information.
Internal Controls:
Assess and test internal control processes across VendorCredit's operations to ensure efficiency, reliability, and compliance with company policies.
Identify gaps in control frameworks and recommend corrective actions.
Track completion of performance reviews and follow up with managers and employees.
Maintain performance records and support the preparation of performance reports.
Assist managers with performance-related documentation and processes.
Learning & Development
Support the identification of employee training and development needs.
Coordinate internal and external training programmes.
Maintain the annual learning and development calendar.
Track employee participation and completion of assigned courses.
Collect training feedback and prepare training reports.
Track completion of performance reviews and follow up with managers and employees.
Maintain performance records and support the preparation of performance reports.
Assist managers with performance-related documentation and processes.
Learning & Development
Support the identification of employee training and development needs.
Coordinate internal and external training programmes.
Maintain the annual learning and development calendar.
Track employee participation and completion of assigned courses.
Collect training feedback and prepare training reports.
Employee Relations & Engagement
Serve as a point of contact for employees on HR-related matters.
Support the resolution of employee concerns and workplace issues.
Assist with disciplinary and grievance processes in line with company policies and applicable labour regulations.
Coordinate employee engagement initiatives, including team activities, quarterly hangouts, recognition programmes, and other HR initiatives.
Promote a positive employee experience and healthy workplace culture.
HR Policies & Compliance
Support the implementation and communication of HR policies and procedures.
Ensure HR processes comply with applicable Nigerian employment laws and regulatory requirements.
Maintain proper documentation for HR processes and employee records.
Support periodic reviews and updates of the employee handbook and HR policies.
Payroll, Benefits & HR Operations
Provide accurate employee information and changes required for monthly payroll processing.
Support administration of employee benefits, including HMO and other company-provided benefits.
Coordinate employee enrolment, updates, and exits with relevant benefit providers.
Support leave, attendance, and employee movement tracking.
Prepare HR reports and provide relevant workforce data for management decision-making.
HR Reporting & Data Management
Maintain accurate and up-to-date HR records and databases.
Prepare periodic HR reports on recruitment, headcount, turnover, leave, training, performance, and other HR metrics.
Use HR data to identify trends and support improvements in HR processes.
Ensure timely updates of the HRIS and other HR trackers.
Key Performance Indicators (KPIs)
Recruitment turnaround time and quality of hires.
Timely completion of onboarding and employee documentation.
Accuracy and completeness of HR records.
Performance appraisal completion rate.
Training completion and employee participation rates.
Employee engagement and HR initiative participation.
Timely resolution of employee queries and HR issues.
Compliance with HR policies and statutory requirements.
Accuracy and timeliness of HR reports.
HRIS data accuracy and completeness.
Qualifications & Requirements
Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related discipline.
2 - 4 years of relevant HR experience, preferably within a fast-paced, technology, fintech, or financial services environment.
Professional certification such as CIPM, SHRM, or CIPD is an added advantage.
Good knowledge of HR operations, recruitment, employee relations, performance management, and Nigerian employment practices.
Experience using HRIS and other HR technology platforms.
Strong proficiency in Microsoft Office, particularly Excel and Word.
Excellent written and verbal communication skills.
Strong analytical and problem-solving abilities.