Role Objective
Our client is a hospitality chain requires a HR Intern to assist in daily operations, including recruitment, maintaining staff records, coordinating training, and managing employee relations. This role is designed to give hands-on experience in hospitality human resources while ensuring the hotel remains adequately staffed and compliant with labor laws.
Core Duties and Responsibilities
Post job vacancies on hospitality job boards and social media; screen resumes for roles like waitstaff, housekeeping, and front desk.
Schedule interviews between department heads and candidates.
Assist in conducting \"Hotel Induction\" for new hires, covering hotel history, grooming standards, and service culture.
Maintain up-to-date physical and digital files for all staff (contracts, IDs, and certifications).
Assist in monitoring staff leave schedules (annual, sick, or maternity) to ensure departments are never understaffed.
Oversee the issuance and return of staff uniforms and ID badges.
Help organize training sessions
Keep records of staff attendance at mandatory safety and compliance meetings.
Assist in planning staff ceremonies and parties, and team-building activities.
Act as a neutral point of contact for staff inquiries regarding payroll or company policies, escalating issues to the HR Manager when necessary.
Any other duties as allocated.
Job Specifications and Qualifications
Diploma or Bachelor's Degree in Human Resource Management
Proficient in Microsoft Suite .
Key Competencies
High Integrity
Excellent organizational and time management skills.
Excellent Communication and Emotional Intelligence skills.
Adaptability