Academic Qualifications
Bachelor's degree in Human Resource Management, Business Administration (HR option), Social Sciences, or a related field.
Professional certification and registration with IHRM
Minimum of 5 years' progressive HR experience, including at least 2 - 3 years in a supervisory role, preferably within healthcare or a regulated environment
Strong knowledge of labour laws, HR policies, compliance frameworks, and employment regulations, with demonstrated ability to apply them in a healthcare setting
Proven experience in core HR functional areas including recruitment and workforce planning, performance management, employee relations, training and development, compensation and benefits, and HR compliance management
Ability to handle employee relations issues, disciplinary processes, and conflict resolution while maintaining confidentiality and professionalism
Strong leadership, interpersonal and communication skills with the ability to influence and support both clinical and non-clinical teams
Proficiency in HR information systems (HRIS), data analysis, and Microsoft Office tools to support reporting and decision-making
Understanding of healthcare-specific HR dynamics including clinical staffing, regulatory requirements, workplace health and safety, and workforce retention challenges
High level of integrity, discretion, and ability to manage sensitive employee and organizational information
Ability to align HR strategy with business objectives, support organizational growth, and drive employee engagement and culture initiatives in a clinic or hospital environment