Objective
To provide necessary assistance and support in the HR Department.
Job Duties / Responsibilities / Accountabilities
Provide administrative support to business lines around HR Operations such as HMO, GPLA, Pension, ITF, NSITF etc
Ensure timely referencing and Confirmation for new hires.
Assist with the proper management of exit process through ensuring filling of relevant exit forms and documentation, facilitating the processing of benefits and entitlements.
Provide support around enforcement of company policy, procedures employee disciplinary issues and people management to promote company values
Maintains adequate and up to date record keeping of employee information and HR filing system
Fully understand business support in the areas around business operations and processes
Provide support around performance management cycle
Assist in coordinating and documenting performance appraisal process and relay all employee related performance issues to the appropriate party.
Assist in documenting yearly learning and development plan that captures identified staff developmental needs and skill gaps.
Assist in ensuring effective utilization of learning and development plan in line with agreed budget.
Collation and communication of yearly training calendars from available vendors.
Assist with all recruitment requests in your portfolio within agreed SLA
Assist with first level CV review to shortlist suitable candidates
Ensure adequate preparation for interviews including communication to all parties involved document preparation, venue booking and coordination of the process
Ensure scheduling of appropriate interviews, pre-employment tests administration and readiness for offer.
Take minutes during monthly HR meetings.
Assist with advising on updates in cases of staff wedding, death, birth of a new baby, public holiday's e.t.c to staff.
Qualifications / Experience Required
A good Degree in the Humanities or any other relevant or related field of study from an accredited University.
Professional qualifications (CIPD, CIPM) desirable
2 years minimum experience in a similar function.
Key Competencies Requirement:
Functional/ Technical:
Performance Management
HR Administrative Processes
Grievance Management
Process Management and Improvement
Policies and Procedures
Managing & Reporting HR Data
Labour & Employment Law
Change Management
Recruitment & Manpower
Learning and Development (Needs identification, Design and Delivery).
Behavioural:
Curious (Asking probing questions and checking the facts)
Decisive Thinker (Thinking clearly and direct in an efficient manner)
Skilled Influencer (Able to convince people to agree to a middle ground or to the desired
HR way of thinking)
Driven to Deliver (Mindful of deadlines and a diligence to deliver on time in full no errors)
Collaborative (which encompasses working as part of a team to achieve a goal)
Personally Credible (Trusted as a professional within HR so that people believe in your
advice and knowledge)
Courage to Challenge (Not being satisfied with an answer and to challenge viewpoints)
Role Model (You are a respected professional that people look up to and admire).