Human Resources Manager at Umba

Job Summary:


The Human Resources Manager will lead and oversee the full spectrum of HR functions, ensuring alignment between people strategies and organizational objectives. The role is responsible for talent acquisition, employee relations, performance management, HR operations, compliance, governance, and employee engagement initiatives. The ideal candidate will serve as a strategic partner to leadership while fostering a high-performance, compliant, and people-centered work environment.


Responsibilities:

Talent Acquisition & Workforce Planning


Lead end-to-end recruitment, selection, and onboarding processes across all departments to support organizational growth and workforce planning initiatives.
Partner with departmental leaders to identify staffing needs, succession planning priorities, and talent development opportunities.
Develop and implement effective recruitment strategies to attract, retain, and onboard high-performing talent.


Employee Relations & Compliance


Advise managers and employees on employee relations matters including disciplinary procedures, grievance handling, workplace investigations, conflict resolution, and policy interpretation.
Ensure compliance with employment legislation, labor regulations, and HR best practices across all employee management processes.
Maintain HR governance standards by supporting internal audits, regulatory reviews, and external compliance requirements.
Participate in audit readiness activities including Central Bank, internal, and external audits by ensuring accuracy, confidentiality, and compliance of HR records and documentation.


Performance Management & Organizational Development


Support the implementation and continuous improvement of performance management frameworks including goal setting, employee evaluations, coaching, feedback mechanisms, and development plans.
Collaborate with leadership to drive employee productivity, accountability, and continuous improvement initiatives.
Support learning and development initiatives that enhance workforce capability and organizational effectiveness.


HR Policies, Governance & Reporting


Develop, review, and implement HR policies, procedures, HR manuals, welfare policies, and staff loan policies in line with organizational objectives and regulatory requirements.
Prepare HR reports, board papers, and workforce analytics to support strategic decision-making and governance oversight.
Ensure proper maintenance and confidentiality of employee records and HR documentation.


Employee Lifecycle & Benefits Administration


Oversee the complete employee lifecycle including onboarding, engagement, confirmation, transfers, leave management, benefits administration, and structured offboarding processes.
Administer employee compensation and benefits programs including pension schemes, medical insurance, wellness programs, and ESOP allocation.
Coordinate payroll support activities and ensure accurate HRIS management, employee data administration, and workforce reporting.


Employee Engagement & Culture


Drive employee engagement and organizational culture initiatives including wellness programs, team-building activities, recognition programs, and staff engagement initiatives.
Partner with senior leadership and department heads to foster a positive, inclusive, and high-performing workplace culture.
Support initiatives that improve employee satisfaction, retention, and operational effectiveness.


Qualifications & Experience


Bachelor's degree in Human Resource Management, Business Administration, or a related field.
Professional HR certification such as CHRP or equivalent is an added advantage.
A full Member of IHRM with an active membership is a must.
Minimum of 5 - 7 years' progressive HR experience, preferably within a regulated or fast-paced environment.
Strong understanding of labor laws, HR governance, compliance, and employee relations practices.
Experience in HR audits, policy development, performance management, and HR operations.
Proficiency in HRIS systems and Microsoft Office applications.


Key Competencies


Strategic thinking and business partnering
Strong interpersonal and communication skills
High level of integrity and confidentiality
Problem-solving and conflict resolution skills
Leadership and stakeholder management
Organizational and analytical skills
Ability to work in a fast-paced and dynamic environment