Key Responsibilities
HR Operations & Employee Records: Maintain accurate employee records and personnel files in the HR system, ensuring compliance with legal requirements and internal policies throughout the employee lifecycle.
Employee Lifecycle Management: Coordinate onboarding and offboarding processes, prepare offer letters and employment contracts, process employee changes (promotions, transfers, exits), and manage all related documentation.
Payroll & Benefits Administration: Support payroll administration and coordinate employee benefits, including medical insurance and pension schemes, by managing registrations, updates, and liaising with benefit providers.
Employee Support & HR Administration: Respond to employee queries, prepare employment letters, reference checks, visa invitation letters, and other HR documentation while maintaining confidentiality and providing excellent employee support.
Reporting & Cross-Functional Coordination: Generate HR reports and employee data insights, coordinate with Finance, HR, and regional teams to ensure data accuracy, and support meetings through agenda preparation, minute-taking, and follow-up actions.
Learning & Development Support: Coordinate training programmes, maintain training records and databases, organize training logistics, prepare career development meeting materials, and monitor completion of employee feedback and development activities.
Key Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field, with a Certified Human Resources Practitioner (CHRP)
At least 3 years' experience in a generalist HR or HR operations role.
Demonstrated experience handling confidential information while delivering high-quality HR administrative and employee support services.
Previous experience in a professional services environment is an added advantage.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook); experience with Workday or a similar HRIS is an advantage.
Excellent written and verbal communication skills in English, with strong organizational, interpersonal, and customer service abilities.